Sales Support Specialist at Infopro Digital in Nashville, TN

Infopro Digital, the B2B group specialising in information and technology, is currently looking for a Sales Support Executive on a permanent contract to strengthen the team at its Chartis Research business based out of Nashville, TN.

Chartis Research is a leading provider of research, intelligence and advisory services focused on the global financial technology market. With a team of experienced professionals and industry experts, Chartis delivers insights and analysis that help organisations make informed decisions in areas such as risk management, compliance, data management and cybersecurity.

Chartis is part of Infopro Digital, a B2B group specialising in information and technology. With a presence in 20 countries, the group has 4,000 employees of 79 nationalities.

We are seeking a proactive and commercially minded professional who will support the sales organisation by assisting with lead generation, client coordination and day‑to‑day sales operations to help drive revenue growth and ensure excellent client service.

Key Responsibilities

• Support the sales team with day‑to‑day administrative and commercial tasks
• Assist with lead generation activities, including researching prospects and preparing outreach lists
• Coordinate and schedule client calls, demos and internal meetings
• Prepare sales materials, proposals and basic presentations
• Maintain accurate CRM records, updating contact information, activity notes and pipeline data
• Respond to inbound enquiries and direct them to the appropriate team members
• Support account managers with follow‑ups, renewals and client communication
• Collaborate with internal teams to ensure projects and deliverables run smoothly
• Help organise participation in industry events, conferences and client meetings
• Stay aware of market developments and competitor activity to support the wider sales function