Junior Payroll Specialist at Infobip in Zagreb, Zagreb, Croatia

Junior Payroll Specialist Location: Zagreb (Croatia) Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration. We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let’s build what’s next, together. What this role is all about As a Junior Payroll Specialist, you play a key role in ensuring employees are paid accurately, on time, and in full compliance with legal and internal policies. You will support end-to-end payroll operations across multiple EU countries while acting as a reliable point of contact for employees and external vendors. This role offers strong learning and growth opportunities, with hands-on exposure to increasingly complex payroll topics and close collaboration with more senior colleagues. What you’ll do Act as a Regional Payroll Process Owner, overseeing end-to-end payroll operations across multiple EU countries Execute payroll activities within agreed deadlines and in compliance with company policies, work-time regulations, and labor laws Review payroll calculations, including earnings, deductions, taxes, and employer costs, ensuring accuracy before final approval and funding Prepare general ledger (GL) files and collaborate closely with the Finance team Maintain and manage relationships with payroll vendors Support audits, regulatory inspections, and payroll-related requests Drive implementation of changes resulting from legal requirements, corporate directives, business needs, or improvement initiatives Document and maintain standard operating procedures (SOPs) for assigned countries Handle employee payroll-related queries and daily operational questions What makes you a strong fit At least 2 years of experience in payroll operations Solid understanding of payroll processes and compliance requirements Proficient in English, both spoken and written Strong working knowledge of Microsoft Office tools, especially Excel High attention to detail with strong analytical thinking skills Excellent time management and organizational abilities Ability to multitask, coordinate, and prioritize effectively in a fast-paced environment Strong customer service mindset with solid interpersonal and communication skills Reliable, proactive, and solution-oriented approach to work Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. • Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. Diversity drives connection Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity. Read more about our hiring process. #LI-MM2 Additional Locations: Belgrade (Serbia)