Senior Middleware Operations Engineer WSO2/API… at Inetum · Lisbon

companyDescription Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023. jobDescription We are looking for a Senior Middleware Operations Engineer WSO2/API Management to join our team. Mission: The Senior Middleware Operations Engineer is responsible for ensuring the stability, support, and operational excellence of WSO2 and API Management services in production. The role covers incident handling, troubleshooting, certificate and routing issue resolution, standard changes, monitoring review, and support for service continuity. A key objective of the position is to strengthen the integration support team with a more experienced operations profile able to manage complex run issues and reinforce overall service resilience. Requirements: 5+ years of experience in middleware operations, API platform support, or integration production support Proven experience with WSO2 and/or API Management platforms Strong background in monitoring, incident management, troubleshooting, service restoration, and run support Good knowledge of Linux, logs analysis, certificates, routing, and API gateway operational topics Able to work autonomously on complex support cases in a critical environment Experience in regulated or high-availability environments is a plus Confirmed profile with 4 to 5 years of relevant hands-on experience qualifications Incident, change and production support management Monitoring, alerting and observability implementation WSO2 Management operations support API gateway runtime operations and support API lifecycle and platform configuration management Load balancer / reverse proxy basics Incident, change and production support management Monitoring, alerting and observability implementation API security, certificates and access control Deployment support, troubleshooting and log analysis additionalInformation Nice to have: Experience in the financial or banking sector Hybrid work, with 2/3 days of work in the office in LISBON per week