Business Analyst at Industrial Alliance in Montréal, Quebec, Canada

Business Analyst Location: Quebec, Quebec Job Description Business Analyst Build the future with us Are you passionate about business analysis, technological transformation, and delivering solutions? Do you want to contribute to an organization whose purpose is to help its clients feel confident and secure about their future? As a Business Analyst, you will play a key role in delivering large-scale projects within the Individual Savings and Retirement sector, as well as in developing innovative solutions aimed at optimizing the client, advisor, and employee experience, while supporting the organization’s financial performance. This role offers a great opportunity to showcase your analytical skills and your ability to influence in a constantly evolving environment. You will work in a collaborative setting where innovation—including the integration of new technologies and artificial intelligence—is at the core of our practices. What you will accomplish with us As a Business Analyst, you will be at the heart of our mission. Your main responsibilities will include: Contributing to large-scale projects and collaborating with various stakeholders while considering interdependencies; Working with business partners to clarify their needs and contribute to achieving organizational objectives (growth, efficiency, experience); Facilitating workshops with stakeholders from an innovation and optimization perspective; Conducting rigorous, well-documented analyses based on data and expert consultations; Contributing to the implementation of business solutions and optimized processes; Participating in the identification and monitoring of key performance indicators (KPIs); Modeling business processes and maintaining clear, up-to-date documentation; Analyzing the impacts of changes and supporting change management activities; Developing testing strategies and participating in user acceptance testing; Gathering and integrating stakeholder feedback to improve deliverables; Collaborating closely with business architecture teams, product owners, and technology teams; What will help you succeed in this role We are looking for someone who: Is known for autonomy, proactivity, and strong prioritization skills; Stands out for analytical thinking and the ability to synthesize information; Demonstrates strong ability to simplify complex information and create visuals to enhance understanding; Is recognized for collaboration and the ability to build trusted relationships; Has 5 to 8 years of experience in business analysis; Holds a bachelor’s degree in administration, information technology, computer science, or equivalent; Has knowledge of the savings, insurance, or financial sector (an asset); Is familiar with process analysis methods (BPMN, UML, etc.) (an asset); Is comfortable with tools such as Azure DevOps, Power BI, Power Automate, or other analytical tools (an asset); Is comfortable with evolving technologies, including artificial intelligence, and demonstrates the ability to integrate these tools into work methods to optimize analysis, processes, and decision-making; Has full professional proficiency in French (spoken and written); Has an intermediate level of English, as the role involves regular collaboration with internal partners and consultation of documentation. Why you’ll love working with us A work environment where learning and development are combined with a shared pursuit of excellence; A healthy, safe, equitable, and inclusive workplace; The opportunity to work in a hybrid, flexible, and modern environment; Competitive benefits: group insurance, retirement plan, wellness days, telemedicine, bonus, and more! Apply now and take the lead in your career—where your talent truly matters! Not sure whether to apply? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply—your place might be with us, and we want to get to know you! Location(s) Quebec, Quebec Other Possible Location(s) Montreal, Quebec Company iA Financial Group Posting End Date 2026-05-28 Company Overview iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management. With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. At iA, we’re invested in you. * iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto Our Commitment to Diversity and Inclusion At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability. Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs. Additional Locations: Montreal, Quebec