Support & Cleaning - Part-time at Indie Campers · Hamburg

ABOUT US

Indie Campers is a global leader in road trip travel, operating one of the largest campervan fleets in the world. Support & Cleaning are essential to ensuring every van is spotless, safe, and ready for the next customer, directly influencing customer satisfaction and operational efficiency.

THE ROLE

The Support & Cleaning Agent focuses exclusively on maintaining the cleanliness, hygiene, and presentation of the rental fleet.

This is a hands-on, physical, detail-oriented operational role responsible for:

• Cleaning vehicle interiors and exteriors
• Preparing vans with kits and essentials
• Inspecting vehicles post-return
• Managing cleaning supplies and consumables
• Supporting depot organisation and logistics

WHAT WILL YOU WORK ON?

• Fleet Cleaning: clean and maintain vehicle interiors and exteriors to meet hygiene and appearance standards, ensuring consistent high-quality results.
• Vehicle Preparation: prepare campervans with required kits, bedding, and optional extras, ensuring readiness for bookings and check-in/check-out processes.
• Post-Return Inspection & Reporting: inspect vehicles upon return for cleanliness, missing items, or damage, and report issues for follow-up.
• Stock & Consumables Management: manage stock and consumables, including receiving, storing, and organizing supplies while reporting shortages or damages.
• Logistics & Depot Organisation: assist with depot logistics, keeping cleaning areas organized, moving vehicles, and supporting operational needs during peak times.

WHO ARE WE LOOKING FOR?

• Must have: Experience in cleaning Nice to have: hospitality, warehouse, housekeeping, or operations preferred.
• Must have: Strong attention to detail and commitment to hygiene standards.
• Must have: Physically fit and able to perform manual tasks (cleaning, lifting, moving equipment).
• Must have: Reliable, punctual, and able to work in high-paced environments.
• Must have: Driving License (Category B).
• Must have: English and Nice to have: German Proficiency

PHYSICAL AND OPERATIONAL REQUIREMENTS

• Must have: Able to perform physically active cleaning tasks for most of the shift, including standing, walking, bending, kneeling, stretching, and repetitive motion.
• Must have: Comfortable working inside vehicles (tight spaces, elevated surfaces), and outdoors around the fleet.
• Must have: Able to lift, move, or carry cleaning equipment, vacuum devices, water hoses, chemical products, or kits (up to 15 kg).
• Must have: Comfortable using cleaning products and chemicals safely, including disinfectants, detergents, stain removers, glass cleaners, and surface treatments (training provided).
• Must have: Must follow the safety company guidelines when handling chemical products
• Must have: Comfortable working in varying temperatures and weather conditions when washing or preparing vehicles outdoors.
• Must have: Able to maintain cleaning quality and speed during high-volume operations and peak season.
• Must have: Flexible to work weekends, holidays, and peak seasonal schedules.
• Must have: Capable of adapting to last-minute operational needs (e.g., urgent turnarounds or additional cleaning tasks).

THE INDIE COMMITMENT!

• Competitive compensation and travel benefits.
• Clear progression to RoadTrip Agent or other operational roles.
• Training in cleaning standards, detail verification, minor repairs, and operational excellence.
• A multicultural, dynamic workplace with a strong team spirit.

Are you Ready to Go Indie?