Guest Service Representative at Indie Campers in Bozeman, MT

Summary: Indie Campers is a leading campervan Marketplace dedicated to making road trips accessible to everyone. The Guest Service Representative will be responsible for ensuring outstanding customer service, maintaining the fleet of campervans, and managing the smooth operation of the depot. Responsibilities: - Handling incoming reservations, welcoming guests and taking care of check-ins and check-outs - Preparing and cleaning our campervans - Maintaining our campervans in top condition and monitor maintenance and repairing needs - Registering guests, monitoring stock and processing payments - Handling complaints and troubleshooting emergencies Required Qualifications: - You have great communication skills and an aptitude for direct contact with customers(mandatory) - You're eligible to work in the US, have a valid driver's licence and feel confident enough to drive a campervan (mandatory) - You're available to work on weekends and public holidays - You're a responsible person who takes their work seriously and can be relied upon - You're well-organised and you're good at solving problems Preferred Qualifications: - Experience in Tourism, Hospitality, Retail or Rent-a-car being desirable Required Skills: Tourism, Retail, Rent-a-car Benefits: Career development opportunities in Field Operations or transitioning to an HQ role in Lisbon, Mexico or Los Angeles, Continuous training and coaching to develop the skills that matter to you, Free Road Trips, so you can experience Indie firsthand trips around North America, Europe and Oceania