Teller at Indiana Members Credit Union in Marion, Marion, IN

Summary: Indiana Members Credit Union is seeking a Teller to serve as the primary point of contact for members, ensuring a positive and efficient banking experience. The role involves processing various financial transactions accurately and securely while maintaining cash handling procedures and adhering to compliance standards. Responsibilities: - Process various member transactions – deposits, withdrawals, loans and credit card cash advances, various types of loan & credit card payments, money orders, cashier checks, corporate checks, crossing selling other products, update members accounts, handle members problems & complaints, wire transfers, complete payroll deduction forms, direct deposits forms - Access safe deposit boxes when applicable - Handle and maintain security of large amounts of cash - Communicate with all back-office departments for assistance and member requests - Open and close various types of accounts, certificates, etc - Create/order ATM/Debit cards for members - Process stop payments, print statements and histories for members - Remote Capture of checks - Balance cash drawer daily - Assist with night deposits and ATM deposits - Other duties in the branch may include counting cash delivery, balancing ATM, filing, keeping teller area and branch clean and organized, help with “end of day” duties, stocking lobby with supplies Required Qualifications: - High school diploma, GED or equivalent - Previous cash handling and customer service experience - Fluent in the English language - Basic computer and technology skills - Attention to detail, maintain adaptability, flexibility and organizational skills - Excellent interpersonal and customer service skills - Honest, accountable, maintains confidentiality - Skilled in use of core system, CRM and imaging once training is completed Required Skills: Cash handling, Core banking system, CRM software, Imaging software, English language