IndiaMART
Business Manager || Indiamart || Chennai at IndiaMART · Tiruppur
Skills
Job Description
Kindly share your resumes at-
tanya.4@indiamart.com
• Lead and manage a team of 20-30 members, ensuring high
performance and alignment with business goals.
• Strategically plan, forecast, and achieve fortnightly and monthly
client retention targets across the assigned client portfolio.
• Build and nurture strong, professional relationships with clients to
drive long-term engagement.
• Hire, train, and retain team members by formulating development
plans and addressing their training needs.
• Ensure swift and effective resolution of client issues to maintain
satisfaction and loyalty.
• Support the field sales team in meeting revenue and retention
targets through structured follow-ups and timely deal closures.
• Conduct 23 in-person client meetings daily to strengthen
relationships and drive business outcomes.
• Proficient in applying effective sales techniques to drive
conversions and business growth.
• Strong problem-solving and quick decision-making abilities in
dynamic situations.
• Excellent verbal communication paired with active listening for
impactful client interactions.
• Strategic vision and foresight to identify and create new customer
opportunities.
• Skilled in team management with strong interpersonal and
leadership capabilities.
• Solid understanding of client segmentation, data analysis, and
report management for informed decision-making.
• MBA graduate with strong academics
• 3+ yrs. of experience in Sales / Servicing / Retention
• Preference for candidates with team handling experience of 10+
team members in last 2yrs.