Oracle Functional CRM Consultant at Implify in Pittsburgh, PA

Company Description

Implify, Inc is a Global IT Solutions and services firm. Since it's inception, Implify, Inc has been providing best-quality and cost-effective IT solutions to fortune 1000 companies, mid-range companies and upcoming companies via its onsite, Offshore and in-house service models.

IMPLIFY is an IT consulting services and software development firm dedicated to business success through long-term relationships with our clients and staff. IMPLIFY has built a dynamic, profitable, service-oriented enterprise, and is positioned to successfully respond to trends and changes in the information technology industry.

IMPLIFY’s client relationships are based on delivering the highest quality of professional technology consulting and development services. IMPLIFY earned an excellent reputation as a proven resource for business process analysis, project management, custom and package applications software development, systems integration, networking, and staffing. With customers in the private and public sectors, IMPLIFY takes pride in a history of projects that significantly enhance and/or improve clients' business practices and level of service.

IMPLIFY’s project portfolio encompasses a diverse spectrum of technologies and services including on-site Business Process Review & Analysis, Product Evaluation and Recommendations, Package-specific SDLC implementation, Strategic Planning, Software Configuration Management (SCM), Program Management, Web-based application development, Web Design, Data Warehousing, Systems Integration using middleware products like MQSeries, Web Logic and TIBCO, document management and workflow and computer-based training and development. IMPLIFY's projects are also varied in scope and complexity; a few man hours for trouble-shooting assignments to complete SDLC enterprise engagements.

IMPLIFY demonstrates its focus on long-term relationships with staff through clear communication of expectations, performance-based recognition and advancement, and an environment that supports employees' professional development IMPLIFY’s staff members, comprised almost entirely of full-time company employees, are held to standards of accountability, integrity, creativity, and competency. The dedication, skills, and integrity of IMPLIFY’s staff are essential to the firm’s success.

Job Description

Job Title : Consultant – Oracle Functional CRM Consultant

Location : Pittsburgh, PA

Full Time (Permanent) Opportunity

Required Skills :

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

• At least 5 years of experience within the IT sector

The successful candidate will be responsible for:

• Leading Implementations on Oracle 11i and R12 application in the area of Oracle Customer relationship management.

• Perform role of SME on business process cycles such as sales and service contracts, Depot repair, Customer returns, Subscription billing, Install based, credit check and Customers creation.

• Provide overall solution design for above business cycles using Oracle 11i and R12 application modules of Oracle CRM.

• Prepare and review schedule to execute the project.

• Requirement elicitation and documentation.

• Preparing Solution Design using Oracle Applications and manage various phases of the project.

• Understanding of differences in R11i and Oracle R12 version.

• Configuration of modules and impact assessment/ re-design of custom components in R12 environment.

• Preparing Functional Design Document

• Requirement gathering and fit-gap analysis.

• E2E Integration testing and support user acceptance testing.

• Mentoring and coordinating offshore team.

Technology/Functional Skills

• Experience in the Oracle 11i and R12 Application Domain.

• Minimum 5 years of Oracle Application functional expertise in Oracle CRM modules of Oracle R11 / R12 E-Business suite.

• ERP Implementation experience in Hi-tech business industry.

• Experience in Gap analysis, package evaluation, implementation, upgrade, testing and user training in Oracle Modules

• Experience in managing large and complex programs

• Experience working with multiple teams across geographical locations.

• Should have strong analytical skills, should be team-oriented with excellent multi-tasking and coordination skills.

• Minimum 4 end to end Implementations including upgrade experience

• Should possess strong communication skills.

• Should be effective at problem solving and decision-making.

Leadership and Communication

• Ability to provide Oracle consulting in client engagements so as to influence business and IT

• Ability to earn trust and build credibility with clients across functional areas

• Good communication, analytical, interpersonal and presentation skills

Domain

• Knowledge and exposure to Hi-tech business industry preferred

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

Additional Information

All your information will be kept confidential according to EEO guidelines.