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"Business analyst" at Implify in Midland, MI
Skills
Job Description
Job Description
Job Title: Business Analyst with (Scrum and .Net)
Location: Midland, MI
Contract: Full time
Salary Range: $ 85 to 95K
Job Description
Analyzing and fixing the problems / issues in the production environment
Investigating the faults and providing root cause analysis
Handling on call requests on a rotating basis and handling user complaints
Coordinate with off shore support team members , business analysts and customers
Review codes and test plan, test logs documents
Provide technical input to assist in development of project plans for projects that intend to use these environments as development platforms
Implement best practices, standards and procedures including quality and delivery methodologies
Skill Requirements:
A sound foundation in .NET framework
ASP.NET, ADO.NET, Forms, WCF, Entity Framework, LINQ, Workflow Foundation, WPF, Active Server Pages.
Experience of Business Analyst.
Experience of working in Scrum, facilitating daily scrum.
Has hands on experience in several large, global implementations using Salesforce in some of the following areas: Salesforce Sales Cloud, Salesforce Service Cloud, Financial Force, Salesforce Communities, Salesforce Custom Cloud)
Knowledge of CRM will help.
Excellent Onshore Customer communication skills
Strong analytical and problem solving skills, quick learner, good interpersonal and communication skills and enjoys working in teams
Should have knowledge on Configuration Tools
Should be ready to be cross trained on different technologies
Additional Information
All your information will be kept confidential according to EEO guidelines.