Customer Account Representative-Delivery… at Impact RTO… · Starke

Summary: Impact RTO Holdings is the largest Rent A Center franchise, offering a family-oriented work environment with opportunities for growth. They are seeking a Customer Account Representative who will manage customer accounts, perform deliveries, and assist with store functions while ensuring excellent customer service. Responsibilities: - Drive daily account management performance to meet and exceed company standards - Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments - Must be able to lift and move (push/pull) heavy items and merchandise - Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items - Safe operation and cleanliness/organization of the company vehicle - Protecting product with blankets and straps - Building and staging inventory - Refurbishing merchandise - Assist with store sales functions - Other duties as needed in the store and assigned by Store Manager Required Qualifications: - Must be at least 18 years of age - Heavy lifting required - High school diploma or GED - Friendly with great communication skills - Excellent customer service skills - Valid state driver's license and clean driving record for a minimum of 1 year - Must be able to lift and move (push/pull) heavy items and merchandise as needed - Must pass a background check, drug screening, and motor vehicle records check Required Skills: Heavy lifting Benefits: Paid weekly, Exceptional performance rewarded with monthly profit sharing, Earn recognition for doing great work through our Work Tango rewards platform, this is where your performance turns into prizes, 5-day work week with every Sunday off, Paid sick, vacation and holidays, Employee purchase plan, Grow your career with Impact YOUniversity, our internal development program built to prepare future leaders for what’s next, 401(k) Retirement Savings Plan plus company matching up to 4%, A comprehensive benefits package that includes medical, dental, and vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term and long-term disability