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Junior Lifeguard at IHG Hotels & Resorts in Qatar, Qatar
Skills
Job Description
About us
As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar. You’ll find us in the exclusive West Bay area, close to the city’s Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, a health, and fitness club, and a rooftop pool, ensure a memorable stay
What's the job?
As a Junior Lifeguard, you are responsible for assisting in maintaining a safe, clean, and enjoyable swimming pool environment for hotel guests and leisure club members. You will support the Recreation team in enforcing pool safety rules, monitoring guest activities, and responding appropriately to emergencies under the guidance of senior team members. You will also promote the desired work culture by living the IHG Winning Ways values – Do the Right Thing, Show We Care, Aim Higher, Celebrate Difference, and Work Better Together.
Your day-to-day
Monitor the swimming pool and surrounding areas to ensure the safety of all guests.
Enforce pool rules and safety regulations in a friendly and professional manner.
Respond promptly to emergencies and provide First Aid or CPR when required, according to your certification and training.
Immediately report incidents, hazards, or unsafe conditions to the Senior Lifeguard or Recreation Supervisor.
Assist with routine safety inspections of the pool area and ensure lifesaving equipment is clean, accessible, and in good working condition.
Help maintain the cleanliness and presentation of the pool deck, changing rooms, and recreation facilities.
Support swimming lessons and recreational activities as directed by the Recreation team.
Assist guests with towels, pool equipment, and general enquiries while delivering excellent customer service.
Maintain accurate attendance and incident records as required.
Participate in regular training sessions, emergency drills, and maintain all required lifeguard and First Aid certifications.
Work closely with the Recreation, Housekeeping, Engineering, and Security teams to ensure a safe and enjoyable guest experience.
Uphold IHG service standards by greeting guests warmly, assisting with enquiries, and delivering exceptional hospitality at all times.
How do I deliver this?
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner