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Borrego Host - Part Time at IHG Hotels &… · Location…
Job Description
JOB OVERVIEW:
Welcome guests to restaurant, seat them, and accept payment when they are done.
DUTIES AND RESPONSIBILITIES:
· Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available.
· Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
· Promote teamwork and quality service through daily communication and coordination with other departments.
· May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
· May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
· May be asked to handle guest complaints and special requests.
· May assist with other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
Basic reading, writing and math skills and 6 months cash handling experience or food service experience.
This job requires ability to perform the following:
· Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
· Handling food objects, products and utensils
· Using a keyboard
· Bending, stooping, kneeling
Other:
· Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
· Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
· Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
· Basic math skills are frequently used when handling cash and credit, quantities, and variances.
· May be required to work nights, weekends, and/or holidays.
The hourly pay rate for this role is $18.50. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.