Ignites Human Capital
Openings with TOP BPO, Nonvoice… at Ignites Human… · Hyderabad
Entry LevelOn-siteFull-timeHyderabad300000 INR–700000 INR/yr
Skills
englishvoicecollegeescalationscsreducationinboundRetention
Job Description
Roles and Responsibilities
- Handle customer calls to resolve their queries and concerns.
- Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex customer issues that require escalation.
- Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
Call sana@7676788200
Call shravani@7829426221
Call lalitha@7848820046
Schedule your for an Interview Call hr shravani@7829426221
SSchedule your for an Interview Call hrhr@7848820046
Schedule your for an Interview Call hr@7829426221
Schedule your for an Interview Call hr sana@7676788200
Schedule your for an Interview Call hrSakeena @7829422751
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Schedule your for an Interview Call hr shree@8088695485
NOTE:Looking For an Immediate Joiners(NO Notice period please)
NOTE:- PLEASE schedule your interviews with the HR's