Account Opening Team Lead at IG Group in Kraków, Lesser Poland, Poland

Account Opening Team Lead Location: Kraków - Poland Job Title Account Opening Team Lead Job Description Minimum compensation: starting from11 000 PLN. The final offer will be determined based on the candidate's experience and competencies. Who are we? We’reIG Group. We are apublicly-tradedFTSE100FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares,leveragedproducts, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms.We’reglobal with offices in 18 countries and products in 16 regions.We’rehungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differentlyin order tocreate better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth. Join the game-changers! IGoperatesacross multiplejurisdictionsand asset classes and has important compliance requirements, including KYC Client Onboarding. The purpose ofthis roleis to lead one of our KYC Teams in Poland and support our retail Clientsonboardingprocess. Additionally, the jobholder will be expected to drive improvements in KYC onboarding process to support the company in achieving its strategicobjectives. The jobholder will work alongside the KYC Manager for EMEA, as well as cooperate with Team Leads and Managersacrossthe locations (Poland and India). What you'll do Day to Day management of a team of KYC Analysts including: Team and individual performance Adhere to agreed targets, KPIs, SLAs and quality standard Allocation of work and resources Training and coaching and development of KYC Analysts Provide production support and subject matterexpertiseto the KYC analysts in gathering data and supporting documentsregardingclients from a range of independent data sources Support the KYC Analysts toidentifydata and documentation gaps and coach them on researching accordingly Support the KYC Analysts tovalidatethe clients' KYC risk profile and raising any points of concern, such as negative news Liaise with other teams as necessary as part of the KYC onboarding process (i.e. New Business, Compliance) Act as an escalation point for issues that may require Compliance and other relevant parties Follow global standard policies,proceduresand tools Drivecontinuousimprovement initiatives. Who we’re lookingfor: KeyQualification Requirements: Minimum 3 years of experience performing AML/KYC activities in the financial services industry, including retail clients onboarding People management experience (minimum 1 year) Deep understanding of the end-to-end KYC and client onboarding processes Experienced in managing teams up to 10 FTE Good stakeholder management skills Strong Risk awareness (incl. Operational, Compliance, Business and Reputational) Problem solving and analytical mindset Experience of on boarding across different client types Familiarity with AML/KYC regulations and industry guidelines Understanding of sourcing information from various data sources Excellent written and oral communication skills, fluent in English Great attention to details Good understanding of MS Excel and ability to design and understand operational reporting Ability to be highly flexible and react swiftly to changing priorities and urgent situations Process improvement and efficiency How we work We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office -- which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, betterlearningand career satisfaction: Lead and Inspire: Drives trust, alignment, and enthusiasm Think Big: Focus on the problems that most impact commercial outcomes Champion the client: Understand and prioritise client's needs Deliver at pace: Push for fast, sustainable growth Raise the bar: Take ownership, be accountable and share feedback We believe that diversity is vital to success, it fuels creativity, drivesinnovationand sets us up for global success.We'recommitted to building teams with a variety of perspectives and skills to help us realise our vision and strategy,that'swhy we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approachhere. The Perks Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees,sportsand social clubs. Enjoy extra time off for volunteering and community work. Home office equipment reimbursement Performance relate bonus Private medical cover for you and your family/partner (Medicover) Multikafeteriasystem (you can choose a multisport card, vouchers, etc.) Life insurance (Generali) LinkedIn Learning platform free access Share Plans for Employees Career-focused technical and leadership training in-class and online, incl. unlimited access to LinkedIn Learning platform Well-being events as well as Employee Assistance Programme Summer picnic, New Year party and other social events Threeadditionaldays off a year - one to celebrate your Birthday and two for voluntary work App-based parking spots booking system Stretching sessions Wellbeing weeks Learn more about the Perkshere! Join us for this exciting journey. Apply now!​ Number of openings 0