Compliance Associate at IFX Payments in London, England, GB

Overview of the role

The Compliance Operations Associate plays a crucial role in maintaining the integrity and efficiency of our financial operations. This position is responsible for a range of activities that ensure compliance with regulatory standards and internal policies, particularly in the areas of account management, payment processing, and risk mitigation. The ideal candidate will have a keen eye for detail, strong problem-solving skills, and the ability to handle sensitive information with discretion.

Key Responsibilities

Account Closures:

• Manage the process of closing accounts, ensuring compliance with legal and regulatory requirements.
• Collaborate with internal teams to identify and address any issues that may arise during the account closure process.

Payment Returns:

• Handle returned payments efficiently, investigating and resolving issues that lead to payment discrepancies.
• Communicate with clients and financial institutions to facilitate the resolution of returned payments.

Responding to RFIs (Requests for Information):

• Timely and accurately respond to RFIs from regulatory bodies, financial institutions, and internal stakeholders.
• Maintain detailed records of all correspondences and responses.

Adding and Confirming Beneficiaries:

• Conduct due diligence on new beneficiaries, ensuring compliance with anti-money laundering (AML) and know your customer (KYC) regulations.
• Update and maintain beneficiary information in the system.

Dealing with SWIFT Emails and Recalls:

• Manage communications related to SWIFT transactions, including the handling of recalls and related inquiries.
• Ensure swift and accurate responses to all SWIFT-related communications.

Risk Assessment and Mitigation:

• Participate in the assessment of operational risks and the development of mitigation strategies.
• Implement and monitor controls to prevent financial fraud and compliance breaches.

Reporting and Documentation:

• Prepare regular reports on compliance activities and incidents.
• Ensure all operations are documented in accordance with internal policies and regulatory standards.

Skills, Knowledge and Expertise

• Experience: Minimum of 2 years in a compliance or operational role within the financial services industry.
• Knowledge of Regulatory Standards: Familiarity with AML, KYC, and other relevant financial regulations.
• Analytical Skills: Ability to analyze complex information and identify compliance risks.
• Communication Skills: Excellent written and verbal communication skills, with the ability to interact effectively with various stakeholders.
• Attention to Detail: Meticulous attention to detail and accuracy in all aspects of work.
• Problem-Solving: Strong problem-solving skills and the ability to handle challenging situations.
• Technology Proficiency: Proficiency in compliance software and MS Office Suite.

Benefits

We believe great people do their best work when they feel supported, rewarded, and empowered to grow. That’s why we offer a benefits package designed to support your career, wellbeing, finances, and life outside of work.

• 🌴 Time to Recharge

  • 25 days’ annual leave, plus bank holidays
  • An extra day off for your birthday
  • Holiday loyalty scheme rewarding long-term service
  • Work abroad scheme for added flexibility

• 💰 Financial Wellbeing

  • Competitive pension scheme via salary exchange
  • Annual discretionary bonus scheme (eligible after probation)
  • Financial education, planning & coaching platform
  • Interest-free Season Ticket Loan for London travel
  • Salary exchange nursery fee scheme

• 🩺 Health & Wellbeing

  • Life Insurance
  • Healthcare platform including:
    • Cashback on dental, optical & physio
    • Virtual GP access
    • Mental health and stress support helplines
    • Additional wellbeing resources

• 👶 Family & Lifestyle Support

  • Enhanced parental leave
  • Cycle to work scheme
  • Flexible benefits that support everyday life

• 🚀 Growth & Career Development

  • Career development and progression tools
  • Opportunities to grow within a fast-scaling international business

• 🎉 A Great Team Culture

From sporting events and pub nights to seasonal celebrations and socials, we make time to connect and celebrate together.

Diversity & Inclusion

We believe that diversity and inclusion are essential to our success. We are committed to fostering a culture where everyone feels valued and respected, regardless of their background, identity or experiences. By embracing diverse perspectives and promoting equity, we aim to create an environment where all employees can perform and reach their full potential.

What’s next?

• We will review your application and come back to you as soon as possible.
• You must be eligible to work in the UK to be considered for this position.
• Full background checks will be carried out on all successful candidates.