Customer Billing Coordinator,… at IE University · Madrid

Overview

Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Administration & Accounting is looking for an Costumer Billing Assistant to join its team! The Costumer Billing Assistant will ensure the proper management and control of student accounts, guaranteeing the accurate recording of invoices and payments, the reconciliation of client balances (Account 430), and consistency between billing, collections, and due dates.

Provide clear and accurate information to students regarding their financial status, facilitating the resolution of any payment-related matters.

Additionally, support revenue management for other departments and entities within the IE Group.

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.

Our mission

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Our Purpose

To foster positive change.

Values

• Cultivate the humanistic approach.

• Empower your entrepreneurial spirit

• Cherish the diversity of people, mind, and experience

• Drive innovation with a proactive mindset We are looking for a person to join a full-time position in Madrid - IE Tower.

Qualifications

To thrive in this role, you should possess the following qualifications:

• Minimum of 1 years of experience in billing, collections management, or accounts receivable.
• Basic knowledge of accounting principles and experience working with ERP or financial management systems.
• High level of Spanish and English (written and spoken).
• Customer-oriented mindset and ability to explain financial information clearly.
• Ability to work in international and multicultural environments.

Unleash your full potential and make an impact. The next move is yours!

If you want to be part of this educational revolution, we invite you to apply and be part of our dynamic team at IE University.
At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.

Responsibilities

Your role as a Costumer Billing Assistant will involve:

• Manage student enrollment and billing processes in coordination with Admissions, Financial Aid, Registry, and Academic Departments.
• Process and reconcile daily bank transactions, ensuring accurate accounting entries.
• Manage donations from an accounting and administrative perspective.
• Respond to student inquiries regarding account statements, payments, due dates, and financial conditions, providing clear and accurate explanations.