Student Enrollment Coordinator - IDEA Harvey… at IDEA Public… · San…

Role Mission: The mission of the Student Enrollment Coordinator is to ensure the achievement of campus enrollment and student persistence goals by effectively managing the enrollment process. This includes planning and executing targeted recruitment strategies, engaging with the community, and fostering relationships with prospective and current families. The Student Enrollment Coordinator will maintain high standards of compliance and data integrity, provide exceptional customer service, and support families through the registration and re-registration processes. By promoting IDEA Public Schools and its programs, the Student Enrollment Coordinator will help build a strong, engaged school community and ensure a seamless onboarding experience for new students and families. The Student Enrollment Coordinator will also participate in all campus, regional and national operating mechanisms.

Location:

This is a full-time on-site position located in San Antonio. Preference will be given to candidates who live in San Antonio, or who are willing to relocate.

Travel Expectations:

• Ability to travel up to 80% of the time by car during the busiest parts of the year.

What We Offer

Compensation:

• Compensation for this role is set at an hourly rate ranging between $20.74 for 0 years of experience and $25.93

Other Benefits:

We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Some of the special benefits we offer at IDEA include:

• Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation.

• Tuition Reimbursement: Staff members may apply for up to​ 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability.

• Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost.

Other benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development. IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable.

What You’ll Do – Accountabilities

Essential Duties:

• Ensure campus enrollment targets are met by the 11th Day of School and maintain a solid waitlist after the lottery.
• Execute student recruitment strategies, attend community events, and conduct off-site presentations to various organizations.
• Organize and conduct cold calling campaigns, collaborate on recruitment events, and assist parents in completing applications.
• Establish recurring weekly campus tours, send “WELCOME” STREAM messages, and create monthly recruitment plans.
• Manage the re-registration process, follow up with families post-lottery, and develop a recapture campaign for withdrawn families.
• Oversee Welcome to IDEA orientation planning, Registration and Re-Registration process, provide high-quality onboarding for new families, and lead new student and parent interactions.
• Ensure rolling enrollment compliance, fill open seats by following the waitlist order, and maintain data integrity throughout the registration and re-registration process.

Additional Duties and Responsibilities:

• This role follows a rotating, non-traditional schedule, including evenings, weekends, and select holidays, to better serve our communities and families.
• Required work schedule: 9:00am-6:00pm Tuesday to Saturday with occasional Sundays and holidays.
• Valid Texas Driver’s License Required with a clear motor vehicle record

Knowledge and Skills – Competencies

• Make Strategic Decisions:

This individual is able to gather relevant information, consider various options, and make choices that are in line with their current responsibilities and the team’s goals.

• Manage Work and Teams:

This individual focuses on managing their own work effectively. They develop skills in time management, task prioritization, and self-organization, ensuring that they meet their personal objectives and contribute effectively to their teams.

• Grow Self and Others:

This individual actively seeks feedback, embraces challenges as learning opportunities, and engages in professional development activities to enhance their own skills and performance.

• Build a Culture of Trust:

This individual focuses on awareness of their own emotional states and biases. They practice transparency and honesty in their interactions, contributing positively to team morale and trust.

• Communicate Deliberately:

This individual can express ideas clearly and listen actively. They practice direct communication in their daily interactions and can adjust message based on immediate feedback and audience understanding with support.

Additional Skills:

• Student Recruitment and Strategic Outreach: Ability to develop and execute effective recruitment strategies targeting families with school-aged children.
• Community Engagement: Skilled in attending and creating community events, informational fairs, and off-site presentations to promote brand awareness.
• Public Speaking: Comfortable and effective in delivering presentations to various community organizations
• Marketing Campaign Development: Proficiency in creating and executing marketing campaigns to prospective families.
• Effective Communication: Strong verbal and written communication skills to engage with families through various platforms (calls, texts, emails, social media).
• Customer Service: Exceptional customer service skills to provide a positive experience for potential and current families
• Enrollment Process Management: Ability to manage the entire enrollment process, including fostering local interest, managing milestones, and ensuring compliance.
• Data Integrity: Attention to detail in maintaining accurate records and ensuring data integrity throughout the registration and re-registration processes.
• Compliance: Knowledge of and adherence to compliance expectations to secure personal student information.
• Relationship-Building: Ability to build and maintain strong relationships with internal and external stakeholders, including families, community organizations, and campus staff.
• Parent Engagement: Skilled in engaging with parents and families to support their children’s education and ensure their persistence in the school.
  •Event Planning and Coordination: Expertise in planning and coordinating events such as campus tours, orientation sessions, and community engagement activities.
• Time Management: Ability to manage time effectively, especially when working a non-traditional schedule that includes evenings, weekends, and select holidays.
• Adaptability: Flexibility to adjust strategies and plans based on progress towards goals and changing circumstances.
• Problem-Solving: Strong problem-solving skills to address issues that arise during the enrollment process and ensure timely resolution.
• Data Entry and Computer Skills: Proficiency in data entry and using computer systems to manage enrollment data and communications.
• Knowledge of IDEA Public Schools: Familiarity with the IDEA Public Schools model and programs to effectively communicate with families.
• Goal-Driven and Data-Oriented: Motivated by achieving targets and using data to inform decisions and strategies.
• Self-Management: Ability to work independently and manage one’s own workload and responsibilities.
• Bilingual (Preferred): Proficiency in English and Spanish to communicate effectively with a diverse family population.
  

Required Experience:

• High School Diploma
• Licenses or Certifications: Valid Driver’s License with a clear motor vehicle record
• At least 2 years of experience in sales, recruitment, admissions, or enrollment, preferably within an educational setting.
• Required work schedule: 9:00am-6:00pm Tuesday to Saturday with occasional Sundays and holidays

Preferred experience:

• Bachelor’s degree preferred but not required.
• K-12 education experience
• Bilingual: Proficiency in English and Spanish.

Physical Requirements:

• The ability to sit, stand and walk for long periods of time.
• The ability to move safely over uneven terrain or in confined spaces.
• The ability to work in extreme weather.
• Bending, crawling, stooping, standing, vision, lifting, walking.
• Ability to carry up to 50lb

We look for Team and Family who embody the following values and characteristics:

• Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college
• Has demonstrated effective outcomes and results, and wants to be held accountable for them

• Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly

• Works with urgency and purpose to drive student outcomes

• Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change

• Seeks and responds well to feedback, which is shared often and freely across all levels of the organization

• Works through silos and forges strong cross-departmental relationships in order to achieve outcomes

• We believe in education as a profession and hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students

About IDEA Public Schools

At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools.

IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report’s top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college.

When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.

At IDEA the Staff Culture and Belonging Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members. Learn more about our Commitment to Core Values here: https://ideapublicschools.org/our-story/#core-values

To Apply

Please submit your application online through Jobvite. It’s in your best interest to apply as soon as possible.