ID.me→
University 2026 People AI & Intelligence Intern at ID.me · Mountain…
Skills
Job Description
Company Overview
ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.
About the Role
ID.me is building an AI-powered People Intelligence Platform that integrates:
- Organizational Health Analytics
- Learning & Compliance Automation
- Culture & Effectiveness Coaching
The People AI & Intelligence Intern will design and deploy core components of this platform, building automation and AI systems that reduce manual HR administration and increase real-time visibility into workforce health and training compliance.
This is a technical builder role focused on applied AI, automation, and enterprise systems integration.
Core Objectives
By the end of the internship, the intern will deliver foundational components of an AI-powered People Intelligence layer, including:
- Organizational Health Dashboard (live)
- AI-generated executive People summaries
- Slack-based Culture & Effectiveness Coaching Agent
- AI-powered Training Navigator
- Automated compliance and training reporting layer (live in People Ops)
Key Deliverables
1. Organizational Health Intelligence Dashboard
Develop a live dashboard tracking Tier 1 metrics:
- Voluntary and early attrition
- Engagement score trends
- Performance distribution risk
- Internal mobility rates
- Organizational Health Index (weighted model)
Include:
- Automated data refresh
- Risk flag logic (Green / Yellow / Red)
- AI-generated executive summary capability
2. AI Executive Reporting Engine
Build a repeatable workflow that:
- Converts workforce metrics into narrative summaries
- Flags anomalies and emerging risks
- Generates automated monthly People briefs
- Documents scoring logic and prompt architecture
3. Slack-Based Culture & Effectiveness Coaching Agent
Deploy a Glean-based AI assistant that:
- Coaches Slack and email drafts for values alignment
- Improves performance feedback clarity
- Assists managers in preparing for difficult conversations
- Operates as user-triggered and permission-aware
- AI Training Navigator (Unified Learning Interface)
Build a centralized logic layer that allows employees to ask:
- “What training is required for me?”
- “What compliance training am I missing?”
- “What do I need as a new manager?”
The system will:
- Pull role and location data from UKG
- Reference a centralized Training Requirements Matrix
- Link to required platforms (Anagram, Coursera, Ethena, etc.)
- Reduce manual HR training inquiries
5. Compliance & Learning Automation Dashboard
Develop an automated reporting layer that:
- Aggregates completion rates across training platforms
- Flags compliance risk by function
- Generates audit-ready summary views
- Integrates into the Organizational Health dashboard
Required Qualifications
- Pursuing a Bachelors or Masters degree in Computer Science, Data Science, AI, Analytics, or related field
- Experience with:
- Python or SQL
- APIs and automation workflows
- LLMs and prompt engineering
- Dashboarding tools
- Experience building bots, AI agents, or automation systems preferred
- Strong systems thinking and documentation skills
Comfortable building in ambiguous, enterprise environments
What Makes This Role Unique
This internship contributes directly to the launch of a unified AI-powered People Intelligence Platform that:
- Moves HR from reactive reporting to proactive intelligence
- Automates learning and compliance administration
- Embeds values-based coaching into daily communication
- Reduces operational overhead without adding headcount
- Establishes scalable AI capabilities across People operations
This role provides exposure to applied AI implementation in a live enterprise environment, combining data engineering, workforce analytics, automation design, and organizational effectiveness.
ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.
ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.
Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.
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