Outreach Coordinator II at ICNA Relief in Ohio

Job Summary:

Outreach Coordinator performs outreach activities effectively and efficiently under the guidelines of Area Manager/Regional Director.

Essential Responsibilities:

• Build strategic relationships with community leadership including Masjids, Community Leaders, and Islamic Organizations
• Increase awareness about the organization and its social work in the local community
• Responsible for revenue collection, donor retention, bring in new to organization donors
• Follow up with donors via phone, email and in person visits.
• Prepare report on in-person visits with donors
• Participate in community groups, steering communities, forging partnerships with supporting organizations
• Perform day to day duties of all the service programs as assigned by the Field Office Area Manager
• Responsible for accurate data collection, documentation, record keeping and provide timely reports
• Act as the first point of contact for enquiries on the field relief work
• Execute national campaigns, banquets, fundraisers, and other special events of service programs
• Engage needy individuals requiring social service assistance
• Recruit, train, maintain and increase the local volunteer base
• Attend all required company meetings
• Collaborate with related organizational members and their boards
• Respond promptly to all enquiries from donors and potential donors by providing information and promotion materials as required
• Ensure the availability of company’s marketing materials (flyers, posters, banners etc.) at community centers, Masajid, vendors and other places
• Promote and market the organization and its services
• Develop new and creative initiatives to increase revenue
• Produce high quality pictures/videos and client stories from our relief services
• Comply with all operational policies and procedures
• Formal pantry operation with different ethnic groups
• Work on the path of grants to increase financial resources.

Required Education and Experience:

• Experience in management of a social work, interaction with other agencies, government bodies, and other volunteer programs.
• Relevant certifications and diverse experience will be given preference
• Must have a bachelor’s degree or something equivalent.
• Experience with Microsoft Office products such as MS Excel, Word, Power point etc.
• Excellent communication skills are mandatory.
• Language/Mathematical Skills & Reasoning Ability
• Fluency in the English language is compulsory.