Information Architect and Content Expert at ICF · Brussels

ICF NEXT is looking for an Information Architect and Content Expert to join its intramuros team.

The objective of this contract is to enhance a major digital platform's information architecture, content organisation, and user experience within a Drupal environment, contributing to a clearer, more consistent, and user-centred digital experience.

In summary, the consultant will:

• Contribute to the overall user experience (UX) and information architecture strategy.
• Improve content structure, navigation, and labelling to enhance clarity and findability.
• Ensure content is presented in a consistent, accessible, and user-friendly manner within an enterprise Drupal platform.
• Take into account the current platform structure, existing documentation, and emerging business requirements.

Tasks and Responsibilities

Task 1: Information Architecture, Content Analysis and System Design Support

The consultant will collaborate with cross-functional teams to define and improve the information architecture, content structure, and user-facing elements of the client's digital platforms.

Key responsibilities include:

• Analysing the current state of digital platforms and content ecosystems.
• Reviewing existing documentation and assessing the impact of new requirements on content organisation and user journeys.
• Contributing to the design of coherent, user-centred information structures and digital experiences.
• Ensuring content is organised in an accessible, intuitive, and consistent manner across platforms.
• Defining and maintaining taxonomies, metadata models, content types, and content relationships aligned with business objectives and user needs.

Task 2: Content Structuring, Digital Implementation and Platform Contribution

The consultant will support the implementation of information architecture and content models across selected digital platforms.

Key responsibilities include:

• Contributing to the configuration and implementation of content structures within a Drupal-based digital platform.
• Supporting the creation, adaptation, maintenance, and reuse of content-related components, templates, and modules.
• Ensuring content is integrated effectively following best practices in usability, accessibility, governance, and consistency.
• Collaborating with technical and content teams to maintain a coherent and user-centred digital experience across the client's online services.

Right to Work, Location & Sponsorship We welcome applications from candidates based anywhere in the world. For roles located in the UK, Belgium, Spain, or Germany, applicants must:

• Hold the right to work in the country where the role is based, or be eligible for visa sponsorship, which we may consider on a case-by-case basis, and

• Be physically present in that country by their first day of employment (or able to relocate beforehand). Unless stated otherwise, relocation support is not automatically provided.

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Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Belgium Client Office (BE88)