Supervisor - Gas Ops Technical Services at Iberdrola Group · East…

Supervisor - Gas Ops Technical Services Location: United States Of America, Connecticut, East Hartford External: Company: Connecticut Natural Gas, an Avangrid Company Department: Gas Engineering & Operations Job Title: Supervisor – Gas Ops Technical Services Location: East Hartford, CT Work Model: Office and Field The salary range for this position is dependent upon experience, ranging from$106,000 to $132,500. What We Offer: Competitive benefits and growth opportunities Generous performance‑based bonuses 12% 401(k) match Comprehensive health, dental, and vision insurance Tuition reimbursement Professional development and clear career‑advancement pathways For more information, please visit: Benefits - Avangrid Job Summary The Supervisor – Gas Technical Operations is responsible of supervising the daily activities of union personnel involved in critical operations such as leak surveys, damage prevention, cathodic protection, pressure regulation, odorization, and measurement throughout Connecticut Natural Gas (CNG) Greenwich territory. Supervisor – Gas Pressure Regulation is responsible of integrated planning and scheduling, execution of fieldwork activities, performance measurement, The supervisor will ensure that all maintenance and capital improvement projects are executed in compliance with federal, state, and local regulations, thereby maintaining the safety and reliability of our natural gas system. You will be responsible for conducting proactive and reactive inspections, troubleshooting issues, and directing the daily activities of both company and contract personnel as needed. Supervisor – Gas Pressure Regulation is responsible for the adherence of all construction and maintenance activities and are performed in accordance with DOT 49 CFR Part 191 and 192. CNG Gas Operations and Maintenance Manual (O&M), CNG Construction Standards, approved policies, regulatory procedures, safety rules and approved budgets. Key Responsibilities From a technical perspective, you will be responsible of the following departments: Pressure regulation, cathodic protection, SCADA, odorization: Supervise, coach and mentor union personnel performing maintenance and operations of natural gas pressure regulation systems and associated equipment including city Gate Station equipment, District Regulator Station equipment, Odorization equipment, Cathodic Protection (Rectifiers, anode beds etc.) equipment, line heaters, SCADA systems, telecommunication equipment etc. The Supervisor – Operations would be responsible of all technical aspects of these tasks as well as regulatory compliance and documentation aspects of maintenance records. Damage prevention (mark-out): Supervise, coach and mentor damage prevention union personnel performing daily “Call Before You Dig” (CBYD) ticket responses, natural gas facility mark-outs, excavating around natural gas pipeline facility inspections (including blasting operations) etc. Compliance survey: Supervise, coach and mentor compliance survey union personnel, performing annual walk-ins, mobile, drive-by, commercial, Business District, ROW and other surveys. Supervisor is responsible of timely completion of each compliance survey while ensuring the survey territory is up to date and complete. Supervisor will have on-call responsibility to respond and assist with gas emergencies or customer issues. From an administrative perspective, you will be responsible of performing annual employee reviews, reviewing and approving timesheets, facilitating and tracking all Operating Qualifications (OQs) trainings, ensuring staff obtains all required OQs, ensuring staff completes all assigned safety trainings, sourcing and providing all job specific, required equipment, reviewing and verifying the accuracy and completeness of compliance work with a “trust but verify” approach. Supervisor – Pressure Regulation is expected to work closely with Manager – Gas Operations in reporting, budget, identifying opportunities for efficiency improvements, staffing concerns and Collective Bargaining Unit (CBA) negotiations & conflict resolutions as required. The successful candidate will be expected to assist the Manager-Gas Operations in developing and managing capital and O&M expense budgets. The Supervisor – Gas Pressure Regulation will also play a key role in evaluating new technologies and integrating them into work processes. You will interact with Operations and Engineering teams to ensure compliance with internal and external requirements, provide emergency response resources, and support special projects related to system maintenance and upgrades as needed. Supervisor – Gas Pressure Regulation may be required to communicate with community officials (Town of Greenwich) as well as State of Connecticut Public Utilities Regulatory Authority (PURA) concerning certain aspects of utility operations and compliance, maintenance, and service delivery as needed. Key Responsibilities Supervise and direct daily activities of company and contract personnel in areas such as leak survey, cathodic protection, pressure regulation, odorization, and measurement activities. Assign, direct, plan and oversee work for the department. Supervise CNG field technicians to ensure safe and efficient operation of the daily field activities. Monitor and ensure quality of work performed by technicians and crews. Provide emergency response resources as required. (40%) Work closely and interface with internal and external customers. Resolve customer issues as needed. Assist internal customers on new construction and rebuilding of existing natural gas plants (gate stations, district regulator stations etc.). Work closely with PURA and local government agencies (Town of Greenwich) as needed. Support special projects related to system maintenance and upgrades as needed. (20%) Support regulatory reviews and audits of system records and respond to regulatory data requests. Interact with Operations and Engineering to ensure compliance with system replacements or modifications. (20%) Coordinate safety training, documentation, inspections, and investigations as needed. Ensure compliance with safety standards and conduct effective weekly safety meetings. Ensure that all employees obtain and maintain the necessary Operator Qualifications (OQs) as required. Serve as the on-scene supervisor to outages and respond to reported gas leaks. Champion Avangrid`s safety culture and be a role model for safety. (10%) Administer leak reports, time sheets, store orders, work order balancing, material review, compliance with safety rules and regulations, standards of excellence and/or service guarantees. Monitor accuracy of field records (field notes, as-builts, work sketches) for auditing purposes and ensure compliance. (5%) Responsible for labor relations contract administration and communications. Conduct employee evaluations for annual performance appraisal process. Participate in hiring panels. (5%) Required Qualifications Education requirements: Bachelor's Degree with a minimum of four years of relevant experience. Associate degree with a minimum of seven years of relevant experience. High School Diploma/GED with a minimum of ten years as a gas fitter or other relevant experience and the completion of the gas fitter progression program. Knowledge of natural gas systems and construction. Knowledge of gas theory, gate station and regulator station operations and maintenance, labor agreements, safety manual, leak detection methods, procedures, and instrumentation. Knowledge of industry codes including PHMSA DOT 191 & 192, Hazmat, OSHA, and industry Operator Qualification concepts (OQ). Must be able to travel out of service territory when required. Obtain and maintain company required valid Operator Qualifications (OQs). Ability to work on a bi-weekly on-call schedule. Must be available for response to after hours to work storms, emergencies, and critical assignments. Certifications Valid Driver`s License. Preferred Qualifications Four or more years of experience in Natural Gas Pressure Regulation, Field Service design, installation, or utility operations. Supervisory experience preferred. Knowledge of natural gas distribution system design, operations, maintenance, and construction principles and practices. Intimate operations and maintenance knowledge of the following: pressure regulation, Gate Stations, Regulator Stations, Cathodic Protection systems, SCADA. Project and schedule management skills, including computerized work and materials management tools. Strong communication and interpersonal skills, along with conflict resolution abilities. Attention to detail and teamwork orientation. Result and customer oriented. Ability to multitask and efficiently manage numerous projects and field crews. Proficiency in PC desktop applications (e.g., MS Suite, Salesforce Applications (Fieldforce), SAP, FWM, Document Viewer, and others.), smart phones and tablets. Competencies Growth & Continuous Improvement Initiative & Change Focused on Results Customer Centric (internal and/or external) Communication Collaboration Leadership (people managers/leaders) #LI-KG1 Company: CONNECTICUT NATURAL GAS CORPORATION Mobility Information Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com. Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions.  This does not include those that will work for Avangrid Power. Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management. Job Posting End Date: May-30-2026