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Training and Enablement Intern at Hyperproof in Remote
Skills
Job Description
The Role
We are looking for a high-energy, driven, and articulate Training Intern to join us during a pivotal time. Under the direction of our Senior Manager of Product Training, you will start part-time (approximately 15–20 hours/week) to learn the ropes of the Hyperproof platform and our training methodology. By summer, you will transition to full-time to provide primary coverage for our Training Manager’s leave.
This isn’t a "shadowing" internship. You will be in the driver’s seat, facilitating live sessions and managing our Learning Management System (LMS). This is a temporary position which should conclude by the end of summer.
What You’ll Do
- Facilitate & Present: Facilitate live, camera-on training sessions via Zoom for new and existing customers, partnering closely with product management to present new features in Hyperproof.
- Content Management: Creating training video content by partnering with marketing to deliver product “level-up” early-access training videos and update existing training content, text, screenshots, and videos. Leverage AI voiceover tools and advanced video editing.
- Operational Support: Manage the training calendar, coordinate session logistics, and handle administrative tasks within our learning management system Bridge.
- Learn & Adapt: Learn the Hyperproof GRC software , LMS, and training content to serve as a resource for end users on questions. .
- Measure & Reward Learner Success: Distribute community badges within the customer community and analyze performance metrics via surveys to report in the support and enablement department.
- Drive Product Awareness: Partner with the documentation team to translate bi-weekly release notes into high-impact customer-facing release communications, leveraging our Intercom AI chatbot.
- Independent Ownership: Work autonomously in a remote environment, taking initiative to solve problems and improve the training experience.
Who You Are
- On-Camera Pro: You have an outgoing personality and feel energized by public speaking or facilitating groups.
- Tech-Fluent (Not Tech-Heavy): You don't need to be a developer, but you should be a "power user" of Google Suite and Zoom. Prior exposure to an LMS (e.g., Bridge, Docebo, TalentLMS, Seismic) is a huge plus.
- AI Integration & Synthesis: I am an early adopter of generative AI, utilizing AI chat tools and voiceover synthesis to rapidly produce and scale high-quality, customer-facing training materials.
- Multimedia Savvy: You aren’t just a facilitator; you’re a builder. You bring hands-on experience with video editing (ideally Camtasia) and are excited to use AI voiceover and editing tools to scale our customer-facing library.
- Driven & Independent: You thrive in remote settings and don't need someone looking over your shoulder to get things done.
- High EQ: You can read a virtual room and adjust your communication style to help customers feel supported.
Schedule & Requirements
- Duration: Temporary up to six months
- Spring: Part-time (Flexible hours, roughly 15–20 hours per week).
- Summer: Full-time (40 hours per week) to cover Training Manager leave
- Location: 100% Remote.
- Rate: $26/hour
WHERE YOU’LL GO
- Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us.
WHAT WE OFFER TO OUR EMPLOYEES
Please note: Benefits listed below are for employees in the United States; contractor roles or international positions may differ
- Annual compensation reviews + equity
- Unlimited PTO: strongly encouraged to unplug and recharge
- Health: coverage for medical, dental, and vision - employee and dependents
- 401K, which vests immediately, complete with a 4% company match
- 12 weeks of Parental leave and 1 year free diapers and wipes with Honest
- Annual company in-person events and quarterly in-person connects
- $500 home office stipend - at the time of hire. Any additional home office needs are requested as needed.
- $100 quarterly paid wellness stipend
- Pet insurance discount
- Slack channel notifications turn off after 5 pm based on your time zone
- Two Hypercharge weeks of rest where we close company-wide (July & Dec)
It’s an exciting time to be at Hyperproof — we recently raised $40 million in our Series B financing, further cementing Hyperproof as the emerging leader in the risk and compliance management space.
At Hyperproof’s core are our passionate team members who focus on user experience, beautiful design, and evangelize a positive social impact of our cloud based platform. We help organizations streamline their risk and compliance workflows so our customers can spend more time strategically managing programs and less time wrangling spreadsheets.
We are disrupting the governance, risk, and compliance software space with our innovative platform by helping traditionally unsung heroes (compliance professionals) do the right things so the wrong things don’t happen.
Learn more about the @hyperproof culture and how it all started.
A NOTE ABOUT OUR INTERVIEW PROCESS
We’re committed to creating a fair, respectful, and secure hiring experience for everyone. As part of that commitment, we use standard verification steps throughout our interview process.
Here’s what that means for you:
- We may conduct routine verification checks during the hiring process.
- You might be asked additional questions to better understand your experience and background.
- For video interviews, we ask that candidates be on camera without filters or visual modifications.
These steps are applied consistently for all candidates and are designed to ensure an equitable experience for everyone.
EQUAL OPPORTUNITY EMPLOYER
Hyperproof is committed to a diverse and inclusive workplace — it’s one of our core values! Hyperproof is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
To ensure a smooth interview process, all candidates will be required to provide a valid phone number that is not a VOIP (Voice Over Internet Protocol) number. This helps us maintain clear and reliable communication throughout your interview experience.