Overview

Account Executive - DACH

Location: Remote - DACH Region Work Type: Remote

About the Role

The Account Executive - DACH is responsible for developing and maintaining relationships with new and existing customers and partners across Germany, Austria, and Switzerland, with the objective of consistently meeting or exceeding assigned sales goals. This role drives pipeline growth, manages the full sales cycle, and serves as a trusted advisor to customers and partners across the DACH market.

Here's What You'll Do

• Develop a comprehensive sales plan to meet or exceed quota, including the identification and prioritization of opportunities for existing and potential customers and partners across the DACH region.
• Proactively initiate and maintain contact with customers and partners on a regular basis to develop, maintain, and expand business relationships across Germany, Austria, and Switzerland.
• Develop and communicate accurate, real-time sales forecasting while recording all customer account information, opportunities, and meaningful conversations in the CRM.
• Partner with sales solution engineers in the development of software demonstrations, actively contributing to and participating in customer-facing presentations.
• Attend and actively contribute to trade shows and events across the DACH market, ensuring customers and potential customers are engaged in company marketing efforts.
• Develop closing plans for accounts, engaging internal leadership as necessary to lead negotiation and contracting processes to ensure deals are closed on time as forecasted.

Role Essentials

• Proven experience as an Account Manager or Account Executive with demonstrated knowledge of sales in a relevant technology solution or assigned industry.

• Strong ability to establish rapport and gain the trust of others, with good negotiating and influencing skills.

• Proficiency in opportunity management and account planning tools, including Microsoft Office and CRM platforms.

• Highly organized and experienced at successfully multi-tasking, with the ability to manage work independently to completion.

• Good oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact.

What We'd Like to See

• Experience working within the DACH market with a strong understanding of regional business culture and customer dynamics across Germany, Austria, and Switzerland.

• Multilingual skills are highly desirable — fluency in German (written and spoken) is a strong plus.

• Experience in a B2B SaaS or enterprise technology environment with familiarity in content services or intelligent automation solutions.

• Strong collaboration skills with the ability to engage cross-functional teams including sales specialists, marketing, and customer success.

• Associate's degree or equivalent experience in Business, Sales, or a related field.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.

Basic Qualifications

• Bachelor's Degree or equivalent experience
• Experience as an Account Manager
• Strong knowledge and expertise in sales or relevant industry or technology solution
• Proficient in opportunity management and account planning tools
• Microsoft Windows and Office proficient
• Proven year-over-year sales generation success
• Strong ability to establish rapport and gain the trust of others
• Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
• Highly organized and experienced at successfully multi-tasking
• Self-motivated with the ability to manage work independently to completion
• Excellent collaboration skills, applied successfully within team as well as with other areas
• Excellent at gaining consensus across multiple departments and leadership levels
• Strong negotiating and influencing skills
• Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
• Up to 50% travel time required