Sales Solution Engineer

Sales Solution Engineer – Colombia | Remote

Your Role Responsibilities? Here's What You'll Do

• Serve as the technical point of contact for customer engagements, coordinating pre-sales meetings and translating customer needs into clear solution strategies.
• Design and deliver compelling solution demonstrations that connect technical capabilities to real business outcomes, communicating with clarity and confidence.
• Present proposed solutions to key stakeholders, earning validation and buy-in through a strong balance of technical depth and commercial awareness.
• Partner with Global Services to ensure a seamless post-sale transition, remaining actively engaged throughout the customer handoff.
• Develop technical documentation and RFP responses that accurately capture solution strategy and customer context.
• Engage in a structured 3-month onboarding experience, collaborating alongside a senior team of engineers on content management and automation projects across Latin America to build product knowledge and pre-sales expertise.

Technology You'll Use

• Salesforce – CRM and opportunity management
• Hyland Core platforms for solution demonstrations
• Highspot – Sales enablement and content management
• Microsoft Teams / Zoom – Virtual customer meetings and presentations
• Microsoft Office Suite – Documentation, proposals, and RFP responses

Role Essentials (Required Skills)

• Fluency in Spanish (spoken and written) — primary working language for this role
• Technical foundation in one or more of the following: cloud technologies, databases, automation, content management, or workflow solutions
• Proven ability to bridge the technical and commercial — you're not just a developer, you understand the business impact of technology
• Strong presentation and communication skills; able to engage and influence diverse audiences with clarity and confidence
• Pre-sales, implementation, or solution engineering experience — or a strong technical background with a drive to grow into the pre-sales space

What We'd Like to See (Preferred Skills)

• English proficiency — an important next layer for regional and global collaboration
• Hands-on experience or familiarity with Hyland products such as OnBase or Alfresco
• Background in enterprise content management (ECM), business process automation, or document management
• Experience coming from a technical implementation or professional services background
• Open to any industry — what matters most is your technical curiosity, communication skills, and willingness to grow

Travel Note: Travel is minimal during the first 6 months (up to one team trip). After the initial onboarding period, regional travel across Latin America will be part of the role.

About Hyland

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Equal Opportunity Statement