Sales Development Representative - Cross Industry at Hyland in Remote

Summary: Hyland is a fast-scaling technology company looking for high-energy sales professionals to join their Sales Development team. The Sales Development Representative will focus on outbound prospecting, qualifying leads, and supporting Account Managers in a fully remote environment. Responsibilities: - Own outbound prospecting efforts, with a strong focus on cold calling, email, and multi‑channel outreach - Connect with a high volume of leads to quickly determine customer fit and sales potential - Participate in discovery calls alongside Account Managers to qualify prospects, gather insights, and introduce core product offerings - Maintain purposeful, consistent contact with prospects to educate, build trust, and move opportunities forward - Generate new qualified leads by building target account lists and executing calling and email campaigns - Represent the company at trade shows and events, engaging prospects and ensuring timely, thoughtful follow‑up - Accurately document all prospect activity and interactions in internal systems and CRM tools - Seamlessly transition qualified opportunities to Account Managers, ensuring all relevant customer context is shared - Review and support RFPs, assisting prospects with documentation as needed - Leverage a modern, multi‑tactical sales technology stack to maximize outreach effectiveness - Partner with field reps and cross‑functional teams to support targeted campaigns and growth initiatives - Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy Required Qualifications: - Bachelor's degree or equivalent practical experience - Direct experience with our tech stack such as; Salesforce, Salesloft, 6sense, LinkedIn Sales Navigator, and ZoomInfo - Experience in inside sales or sales development, with a strong emphasis on outbound cold calling - Comfort operating in a fast‑paced, quota‑driven environment where activity fuels results - Clear, confident communication skills — you know how to adapt your message to your audience - Proven ability to build rapport quickly and earn trust over the phone and virtually - Strong business acumen with a curiosity for technology and how it solves real problems - Self‑motivated, competitive, and energized by goals and performance metrics - Skilled at asking thoughtful, probing questions to uncover meaningful insights - Highly organized, detail‑oriented, and disciplined about updating systems and tracking progress - Proficiency with Microsoft Windows and Office tools - Ability to travel up to 5% for events or team needs Required Skills: Salesforce, Salesloft, LinkedIn Sales Navigator, ZoomInfo Important Skills: Inside sales experience, Cold calling, Business acumen Nice-to-Have Skills: Probing questions, Microsoft Office proficiency, Self-motivated Benefits: Fully remote work, Clear career paths into Digital Territory Sales Managers or leadership roles, Supportive, sales culture that values coaching and learning