Housekeeping Manager at Hyatt in New York, NY

JOB SCOPE:

· Responsible for assisting in the overall management of the housekeeping department; including staff supervision, scheduling, inspections of guest and staff areas and completing a variety of administrative duties and reports. Other duties as required.

JOB FUNCTIONS:

Supervision

· Distribute daily work assignments and inspects work performed.

· Monitor and controls various departmental operations and tasks.

· Complete and maintains various records and employee files.

· Inspect guest areas and back of house locations.

Staffing

· Train, counsel, evaluate, and counsel staff along contractual guidelines.

· Prepare daily staff assignments and scheduling.

· Attends departmental meetings and meets with assigned staff on a regular basis.

· Updates Housekeeping standards.

· Prepare weekly schedules according to the forecast and other factors.

· Delegate responsibilities.

Inventory Tasks

· Inventories, orders, and receives housekeeping equipment and supplies.

· Maintains key control.

ESSENTIAL:

· College degree preferably in Hospitality Management.

· 2 years of housekeeping supervisory experience.

· Previous experience managing Union Team members in accordance with Collective Bargaining Agreement

· Excellent verbal and written communication skills; fluent in English.

· Exceptional problem-solving skills and detail orientation.

· Ability to meet deadlines in fast-paced and high-pressure situations.

· Strong guest service orientation.

· A true desire to satisfy the needs of others in a fast-paced environment.

· Ethical Awareness (fairness, equity, integrity, and ethics.)

· Flexible team player.

· Self-Efficacy (confidence, good judgment, independence, and self-direction.)

· Creative (innovative and curious.)

· Service oriented style with professional presentations skills.

· Must be proficient in Microsoft Word and Excel.

· Must have excellent organizational, interpersonal and administrative skills.

DESIRABLE:

· Experience in upscale NYC hotel properties and/or knowledge of Housekeeping operating procedures.

· Experience managing Union Staff and/or knowledge of the Collective Bargaining Agreement.

· Familiarity with Opera and/or HotSOS hotel management systems.

Salary Ranges - $75,000 - $85,000 Annual Salary

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.