Event Concierge/Billing Coordinator at Hyatt in Scottsdale, AZ

Summary: Hyatt is a global hospitality brand that emphasizes belonging and care for its colleagues. The Event Concierge/Billing Coordinator serves as a key liaison for event planning, ensuring that guest needs are met while managing group billing and accounts receivable tasks.

Responsibilities:
- The Event Concierge is the liaison between Event Sales and/or Event Planning Manager and the on-site meeting contact
- This position is highly visible and the central point for handling and addressing special needs or requests
- It requires detailed knowledge of the hotel meeting facilities, group dynamics, and event details
- The Event Concierge/Billing Coordinator will also be the hotel level Group Billing and AR facilitator
- Such duties include tracking upcoming groups for deposit needs and assist Group Billing as needed on delayed payments, assisting with group billing adjustments post event and assisting AR team in collection attempts as needed
- Technical mindset is needed as the ability to adapt to and learn various operational system is required

Required Qualifications:
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal communication skills
- Ability to stand for long periods of time
- Ability to sit for long periods of time
- Ability to lift, pull, and push a moderate weight (approx. 25 lbs.)
- Must be able to work a flexible schedule including mornings, afternoons, evenings, weekends, and holidays

Required Skills: Event Planning, Group Billing, Accounts Receivable, Operational Systems

Benefits: Opportunities to work around the world with Hyatt Hotels and Resorts, Discounted & Complimentary Hotel Room Nights, Enjoy free employee meals in our employee dining hall, Free covered parking, Medical Dental and Vision Insurance (Full-time colleagues), Retirement savings plan, Excellent training and professional development, Tuition/Wellness reimbursement, up to $1,000 a year!, Employee Stock Purchase plan, Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more