PASSENGER SERVICES AGENT (FULL TIME) at Huntleigh USA · Birmingham

Summary: HuntleighUSA is urgently hiring Passenger Services Agents at Birmingham–Shuttlesworth International Airport (BHM). The Passenger Services Agent provides professional wheelchair and passenger assistance throughout the airport, ensuring passengers are safely transported and guided to their destinations while delivering exceptional customer service. Responsibilities: - Safely transport passengers throughout the airport - Provide wheelchair and aisle chair assistance - Assist passengers with luggage as needed - Support passengers with disabilities or special needs - Escort passengers to gates, restrooms, and airport services - Communicate with airline and airport staff - Maintain accurate wheelchair and service logs - Follow TSA, airport, and company safety procedures - Deliver professional and courteous customer service at all times Required Qualifications: - Strong communication and teamwork skills - Ability to follow instructions in English (written and verbal) - Must pass drug and alcohol screening - Reliable transportation required - Ability to lift, push, or pull up to 75 lbs - Ability to stand and walk for extended periods - Ability to work indoors and outdoors in all weather conditions Preferred Qualifications: - High school diploma or equivalent preferred - Customer service, hospitality, or airport experience a plus Required Skills: Wheelchair assistance, Passenger assistance, Safety procedures, Log maintenance Benefits: Competitive pay and steady full-time hours, Medical, dental, and vision benefits, Growth and advancement opportunities, Hands-on airport operations experience, Supportive, team-focused work environment