Inside Sales Representative at Humanetics in Chelmsford, MA

Sensor Intelligence for Critical Environments
Humanetics Sensors' technologies help customers address unique needs in precision micro-engineering, fiber optics, and sensor design, application and assembly. Its cutting-edge solutions include laser-based engineering automation, custom strain gauge sensors, and specialized fiber optics used in critical and harsh environments. Associated applications are used in hi-tech fast growth sectors such as biomedical, aerospace, defense, industrial, energy, telecoms and semi-conductor manufacturing.
Humanetics Sensors operates across a wide number of hi-tech fast growth sectors such as biomedical, aerospace, defense, industrial, energy, telecoms and semi-conductor manufacturing. Our expertise in delivering world class technical solutions, which often have never been done before is what sets us apart.

Role Purpose:
The Inside Sales Representative role provides an excellent opportunity to join a high-performance Sales team operating in the fast growth industrial, biomedical and aerospace sectors. This position is ideal for someone looking to develop a strong base of fundamental sales skills needed for a successful career in sales.
This role is responsible for outbound prospecting, lead generation and qualification, customer follow-up, and supporting the sales quoting process. Working closely with Field Sales, Customer Service, and Marketing, the Inside Sales Representative plays a key role in developing new business while maintaining strong relationships with existing customers.
Essential Functions & Responsibilities:
• Conduct outbound prospecting through phone, email, LinkedIn, and other sales tools to identify new business opportunities.
• Research, develop, and qualify sales leads for the Field Sales Manager.
• Contact prospective customers to introduce HITEC Sensors' products and capabilities.
• Follow up on existing quotations to answer customer questions, identify next steps, and help move opportunities toward a purchase decision.
• Re-engage customers and prospects on lost or inactive business opportunities to identify new sales potential.
• Support Field Sales Representatives by coordinating quotations, tracking opportunities, and maintaining customer communications.
• Partner with Customer Service to prepare, distribute, and follow up on customer quotations.
• Maintain accurate customer, contact, and opportunity information in Salesforce or the Company's CRM system.
• Develop a strong understanding of HITEC's products, applications, and target industries.
• Collaborate with Sales, Marketing, Engineering, and Customer Service to deliver exceptional customer experience.
• Meet established activity goals for outbound calls, lead generation, customer follow-up, and pipeline development.
Education and/or Experience:
Bachelor’s degree (B.S.) in Business or a technical discipline
Previous experience in an outbound call center or a related sales position preferred.
Proficiency in Microsoft Office and CRM software such as Salesforce.com.

At Humanetics, privacy and information security is a critical feature of our corporate culture and is the responsibility of all employees.

Humanetics is an Equal Opportunity Employer/Veterans/Disabled/LGBT employer