Support Intern at Hudl in Lincoln, Nebraska Metropolitan Area

Summary: Hudl is a company focused on building great teams and supporting the impact sports can have. They are looking for current juniors or seniors to join their Support team, where you will provide technological support to users and help sports teams enhance their game experience. Responsibilities: - You're part of the team—that means you'll have real responsibilities. We want to hear what you think and see what you can do - Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But even if you’re taking advantage of the opportunity to work remotely, we’ll provide you the tech you need to do your best work - Develop your career. On top of working alongside some of the best professionals in the business and gaining real-world experience, we’ll give you extra opportunities like lunch-and-learns and access to curated libraries to round out your internship - Support your wellbeing. You’ll have an entire team on your side to give advice and provide answers to your questions, plus more resources like topic-specific Slack channels and employee resource groups. In short, we have you covered Required Qualifications: - Current student. You're a current student and will remain a student for the duration of this internship - Empathetic. You can easily put yourself in someone else's shoes to find them the best solution - Communication skills. You're able to clearly provide solutions with a human touch, both through email and on the phone. You can ensure customers understand their technical issues and how you'll resolve or elevate them - Organized. Your time-management skills enable you to thrive in school, life and at work. Strategically planning and prioritizing these various responsibilities and events is what helps you be successful Preferred Qualifications: - Customer service experience. The way we speak and interact with customers matters. A previous role in a customer setting would ensure you know how to present information in various situations - Team-oriented. You can collaborate with other staff to research and resolve technical issues - Prior Hudl knowledge. Our clients come to us to enhance their game—you'll make sure they know how to use Hudl in the best way possible Required Skills: Communication skills Important Skills: Customer service experience, Team-oriented Nice-to-Have Skills: Empathetic, Organized, Prior Hudl knowledge Benefits: Lunch-and-learns, Access to curated libraries