Senior Client Executive at HUB International in Pittsburgh, PA

Senior Client Executive
Location: Pittsburgh - PA - 2730 Sidney Street - Suite 330
About SCG
Specialty Captive Group, a division of Specialty Program Group LLC, is a full service captive management and captive consulting firm that is rapidly growing in an evolving industry. With an experienced leadership team comprised of insurance and accounting professionals, SCG supports complex organizations with creative risk financing strategies to drive organizational value. SCG provides clients with a suite of captive services including initial education and feasibility analysis, through captive entity formation, ongoing financial reporting and regulatory compliance.   In addition, SCG’s advisory group supports the captive’s insurance program through fronting and reinsurance placement, future state utilization and optimization strategies, and data analytics.  SCG is a division of Specialty Program Group, one of the largest underwriting intermediaries and wholesale insurance brokers in the world. SPG is owned by HUB International.

About HUB
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

Why Choose HUB SCG?
Throughout our network of more than 21,000 employees across 700+ offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:
are seeking a progressive work environment at a rapidly growing organization
have a desire to help others protect their future
have an entrepreneurial spirit and are challenged by the opportunity to grow the business
are focused on learning and development to enhance your industry knowledge and expertise
are a self-starter willing to invest time and energy to learn the technical aspects of our business
believe in integrity and building success by developing relationships with others
The Senior Client Executive is the primary strategic advisor and relationship owner for a portfolio of captive clients. This is a senior, client-facing role responsible for retention and superior service delivery across complex single-parent and alternative risk programs, serving as a trusted advisor to client executive leadership on captive strategy, capital, and program utilization. The Senior Client Executive leads the service relationship for assigned accounts, directs the work of Captive Advisors and Analysts supporting those accounts, and works closely with the captive management team, Financial Analysts, Brokers and Underwriters, Sales and Production staff, and Company leadership.  The role also partners closely with HUB Alternative Risk Solutions, which provides technical support and oversight on structuring, feasibility, and collateral matters to ensure client programs remain strategically sound and competitively positioned.

In this role, you will:
Serve as the primary strategic advisor to client CFOs, Treasurers, Risk Managers, and executive leadership across an assigned portfolio of captive clients, with lead accountability for client retention and satisfaction
Lead client board of director and annual meetings, including the development and presentation of strategic financial and operational materials
Provide guidance on capital optimization, risk retention strategy, program utilization, and future-state expansion opportunities
Lead and coordinate all phases of captive engagements for assigned accounts, ensuring seamless execution, timely delivery, and adherence to quality standards
Develop and manage project data-request lists and rigorously review information received for completeness and accuracy
Own the overall service relationship for assigned accounts, directing the work of Captive Advisors and Analysts and coordinating with the captive management team to ensure superior service and communication to clients and brokers/producers
Create, review, and present senior client deliverables, including proposals, stewardship reports, and board and annual meeting documents
Interact with clients and prospects to guide and assist in implementing and managing alternative risk insurance programs
Review and present financial statements in partnership with the Financial Analyst and captive management team
Conduct in-depth analysis of insurance programs to assess profitability and risk exposure by evaluating premium and loss history data
Lead risk pricing and premium allocation for assigned programs, overseeing delivery and leveraging actuarial insights from the actuary and Financial Analyst team
Review policies and reinsurance contracts and provide data- and needs-based consulting to clients throughout the policy year
Discuss and present renewals; oversee placement of business with carriers and reinsurers
Maintain relationships with service providers including insurance brokerage teams, claims administrators, carriers/reinsurers, and reinsurance brokers
Promptly respond to all client and broker/producer inquiries in a courteous and efficient manner; proactive, professional communication is expected
Identify opportunities to expand and enhance services with existing captive clients through proactive performance monitoring and program recommendations
Mentor and provide day-to-day direction to Captive Advisors, reviewing their work product and supporting their development
Participate in and lead department meetings as needed
Attend client meetings and travel domestically and internationally as needed (approximately 15–20%)

What you offer us:
Bachelor's Degree, preferably in Business, Finance, Accounting, or Risk Management
8+ years of experience in Property & Casualty insurance, with meaningful experience in captive insurance or alternative risk transfer
Property & Casualty Producer's License
ARM, ACI, or CPCU designation strongly preferred
Demonstrated ability to own senior client relationships and lead a service team
Proficiency in MS Office (Word, Outlook, Excel, and PowerPoint)
Ability to learn new systems as introduced, including AI tools such as Claude
Superior communication and presentation skills, including the ability to translate technical insurance and financial concepts into clear, actionable insights
Ability to multi-task and interact in a professional manner with clients and colleagues
Strong written and verbal communication skills
Good problem-solving skills and the ability to make the necessary decisions to move the work at hand forward
Self-motivation with the ability to work independently under minimal daily direction
Conscientiousness, reliability, and attention to detail
Excellent time-management skills
Sound listening and concentration skills
Commitment to ongoing professional development

What we offer you:
A rewarding job that helps businesses across the community
Access to best in class technology tools include AI systems
Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options
Generous time-off policies (3 weeks of vacation + Personal/Sick/Floating Holidays)
Learn from the expertise of your coworkers
Growth — HUB SCG is growing, and so can your career
Be part of a motivated team and lead with superior client service

Department Account Management & Service
Required Experience: 5-7 years of relevant experience
Required Travel: Negligible
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
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