Regional Quality Manager at HRO Resources in Atlanta, GA

Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico.

Our Growth is Creating Great Opportunities!

Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!

Thanks for your interest in working on our team!

Key Responsibilities

• Develop, implement, and maintain quality processes and procedures across multiple terminals within the assigned region
• Introduce and integrate new quality procedures specific to LTL operations
• Providing guidance to field leadership on establishing and following best freight handling practices
• Foster a culture of continuous improvement and quality excellence in freight handling
• Conduct regular site visits to monitor and assess quality performance
• Establish and track key performance indicators (KPIs) for safety, quality, delivery, and cost efficiency
• Analyze data to identify trends and areas for improvement in freight operations
• Implement corrective actions and best practices to enhance overall quality and customer satisfaction
• Responsible for dunnage inventory and ensuring proper usage
• Troubleshoot quality issues at the customer level

Qualifications

• Ability to travel regularly within the region. Travel expected to be up to 75%
• Strong knowledge of LTL operations and freight handling processes
• 5 years of management experience within the transportation or logistics industry
• Bachelor’s degree in Logistics or Supply Chain Related field preferred but not required
• Willingness and flexibility to work multiple shifts

Shifts: Will vary, OB, Break & IB. Primarily OB & Hub 4pm-2am