Urgent Care Manager at Howard Center in Burlington, VT

Urgent Care Manager

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Urgent Care Manager

The Urgent Care Case Manager provides support for clients who are at or near a point of crisis and needing additional support to stabilize. This may include clients experiencing first or early episode psychosis or other extreme states, clients who have discharged from a crisis stabilization program without established services and clients who are frequent contacts at the University of Vermont Medical Center Emergency Department and/or First Call for Chittenden County.

Services are intended to be intensive and flexible in nature to manage the acuity of the situation including assist the client and/or family to find or maintain stability and connect to other services and resources, provide brief treatment, and coordinate care among providers or systems. This position is mobile throughout Chittenden County and coordinates with multiple stakeholders both in and outside of Howard Center to best meet client needs.

Responsibilities:

• Establish professional relationships with clients and families assigned to caseload:
• Provide urgent care case management/care coordination to children, youth, adults and families regardless of diagnosis
• Provide brief treatment (crisis stabilization)
• Transport clients in personal vehicle in the community when appropriate
• Determine appropriate services/referrals a client needs
• Assess ongoing needs of client and family and make referrals as appropriate

Requirements:

• Combination of education and relevant experience
• Valid driver's license and use of a personal vehicle
• Experience with assessment, diagnosis, crisis intervention and de-escalation.

Licensing Requirement Notice:

Vermont regulation mandates that if you do not hold a valid license then you must be on the Roster of Nonlicensed & Noncertified Psychotherapists before you can be hired for work in this position. If you are not yet on the Roster, please begin the process immediately to avoid delay in hiring. Note this process may take 3-5 days for in-state applications and up to several weeks for out-of-state applications. Instructions can be found on the website for the Vermont Office of Professional Regulation.

Structure:

• Full time (37.5 hours)
• AFSCME Union (dues will apply)
• Hourly rate starting at $23.68
• We offer a competitive salary commensurate to experience

Benefits:

• Generous time off starting at 36 days of combined time off per year for full-time employees (and increasing with years of service); pro-rated for positions 16 hours or more
• Comprehensive Health Insurance with 80% agency-paid premium support for individuals, couples, and families (pro-rated for part time). This Point of Service Plan features no deductible.
• Two Dental options
• Vision Insurance
• Employer 401(k) contributions
• Employer Paid Life, AD&D, Short Term and Long Term insurance
• Medical & Childcare Flexible Spending Account
• Childcare Stipend
• Employee Assistance Program
• Employee referral program with financial payment
• Discounted online undergraduate/graduate courses through Champlain College truED
• Award-winning workplace wellness program including physical fitness groups for staff, financial wellness incentives, and ongoing workplace wellness advocacy and education
• Voluntary benefits from local/international businesses: discounted gym memberships, mobile phone service, ski/snowboard passes, auto/home insurance, and more!

Our Values: Clients are at the heart of our decision making. We are committed to individual and collective well-being and success. We are responsible stewards of the resources entrusted to us. We are steadfast in our practice and pursuit of excellence.

Howard Center is proud to be an Equal Opportunity Employer. The agency's culture and service delivery is strengthened by the diversity of its workforce. Minorities, people of color, LGBTQIA and persons with disabilities are encouraged to apply. EOE/TTY. Visit "About Us" to review Howard Center's EOE policy.