Senior Associate, Strategic Partners at Housecall Pro in Remote

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.

While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview:

As a Senior Associate, Strategic Partners, you are responsible for enrolling new accounts, supporting existing partners, and driving event execution forward. You bring strong communication skills and feel comfortable jumping into new projects, asking insightful questions, and taking initiative. You are empathetic, hard working, and focused on building and nurturing long-term relationships with our partners. You adapt quickly and balance a range of responsibilities while effectively communicating client trends, information, and feedback to your teammates. You maintain prompt attention to details and timelines, bringing an infectious drive that feeds your self-starting attitude. You understand customer needs and consistently meet those needs with successful product sales and solution delivery.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

• Conduct outreach to territory managers and sales reps within our strategic partnerships, such as Sherwin Williams, Lennox, The Home Depot, Carrier, etc.
• Support existing partners by creating go to market assets, answering questions, and providing in-depth training for 1 to many partner employees
• Contribute to team goals by managing the enrollment process for strategic partners
• Coordinate upcoming events for HCP to attend, collaborating with marketing to deliver collateral and attending in-person events
• Align cross-functionally with the Events department in Marketing for upcoming Business Development events
• Collaborate with the Small Business and Key Account Sales Managers and reps to ensure an optimal enrollment process
• Innovate on current processes and proactively seek ways to improve the partner experience
• Troubleshoot issues with partners using foundational product knowledge
• Conduct outreach to potential partners to build awareness, momentum, and create new partnerships

Qualifications:

• 1-3 years of experience in franchise sales, partnership sales, or enterprise sales
• Hands-on experience with CRM software (i.e. Salesforce)
• Prior experience in high volume outreach to partner employees
• Bachelor's degree or equivalent work experience required
• Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs

What will help you succeed in this role:

• Exceptional breadth of interest shown through tangible, self-initiated ventures or deep community involvement; you love trying new things and may possess a demonstrated history of successfully pivoting or starting over in life and work
• Strong ability to work cross-functionally and collaboratively with internal and external partners
• Deep understanding of business processes and proven ability to manage complex relationships
• Knowledge of and established relationships within relevant home service industries (i.e. HVAC, plumbing, electrical, carpet cleaning)
• Proven success building strong relationships internally and externally
• Excellent written and verbal communication skills with strong problem-solving capabilities
• Ability to work effectively in a fast-paced, team environment with strong organizational and time management skills
• Possess a self-driven, entrepreneurial mindset

Location Dependent Information

This role is open to candidates, with an expected base salary range of $70,000-$82,000 and annual on-target earnings range of $93,000-$105,000. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote

Privacy Notice for California Job Candidates - Housecall Pro

Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.