Content Agent at Hoteles… · Palma de…

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

About Us HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality.

Job Summary

This role is responsible for ensuring that the company’s product portfolio meets the content standards and policies defined by the Content Manager, in alignment with strategic and commercial objectives. The position focuses on reviewing, validating, and translating product content, ensuring consistency, accuracy, and high quality across all platforms to support sales performance and customer experience.

Key Responsibilities

• Ensure all new products go live meeting internal content standards and style guidelines.
• Review product descriptions, structure, and image quality to maintain consistency and accuracy.
• Review and translate product content into the native language with high linguistic quality.
• Ensure translations align with tone, branding, and internal guidelines.
• Validate product structure, including modalities, services, and attributes in collaboration with loading teams.
• Proactively identify and resolve potential content issues that could impact customer experience.
• Work closely with Sourcing, Content, and Sales teams to ensure content accuracy and completeness.
• Communicate regularly with internal teams to align on priorities and resolve discrepancies.
• Follow established plans (weekly, quarterly) to ensure alignment between voucher and web information.
• Conduct destination and product revisions to maintain up-to-date and compliant content.
• Meet targets related to translations (voucher and factsheets) and content validation timelines (T2M).
• Ensure timely updates for both new product launches and existing product modifications.

Skills & Requirements

• Proven experience in content management, localization, or quality assurance roles.
• Strong attention to detail with the ability to review large volumes of content accurately.
• Experience working with CMS, internal systems, or content platforms.
• Ability to manage deadlines and meet performance targets (e.g., T2M, translation output).
• Strong analytical mindset with a proactive approach to problem-solving.
• Ability to understand the full product lifecycle and think strategically (“big picture” mindset).
• High level of organization and ability to prioritize tasks based on business needs.
• Adaptability to changing priorities in a fast-paced environment.
• Strong stakeholder management and cross-functional collaboration skills.
• Ability to communicate clearly and effectively across teams.
• Fluent/native-level language skills required for translations (plus strong English communication skills).
• Experience in travel, tourism, or digital content environments is a plus.
• Strong quality standards mindset with a focus on customer experience.
• Ability to work independently while contributing to team objectives.

At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

• Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.