J1 Intern - Front Desk at Hotel Zephyr… · US-IL-Chi…

Summary: Davidson Hospitality Group is an award-winning, full-service hospitality management company, and they are seeking a Front Desk Intern to join their team. This role involves providing exceptional customer service, assisting guests with check-in and check-out procedures, and managing reservations while learning the operations of the front desk in a fast-paced environment. Responsibilities: - Greet and welcome guests with a friendly and professional demeanor - Assist guests with check-in and check-out procedures - Handle guest inquiries and provide accurate information about the hotel's facilities, services, and local attractions - Ensure guest satisfaction by promptly addressing concerns or requests - Assist in managing reservations and updating guest profiles - Collaborate with other departments to ensure seamless guest experiences - Maintain cleanliness and organization at the front desk area - Continuously learn and develop skills under the guidance of experienced team members Required Qualifications: - Enrolled in a hospitality management or related program - Strong communication and interpersonal skills - Customer-oriented with a positive and friendly attitude - Ability to multitask and work effectively in a fast-paced environment - Attention to detail and a high level of professionalism - Eligibility for internship program based on university or college requirements Preferred Qualifications: - Proficiency in Microsoft Office Suite and hotel reservation software is a plus - Flexibility to work weekends and holidays Required Skills: Microsoft Office Suite, Hotel reservation software, Positive and friendly attitude, Customer-oriented attitude Benefits: Multiple Tiers of Medical Coverage, Dental & Vision Coverage, 24/7 Teledoc service, Free Maintenance Medications, Pet Insurance, Hotel Discounts, Tuition Reimbursement, Paid Time Off (vacation, sick, bereavement, and Holidays)., 401K Match