Assistant Front Office Manager at Hotel Zephyr… · Cincinnati

Summary: Hyatt Regency Cincinnati is a leading hotel in the heart of downtown Cincinnati, Ohio, seeking a highly motivated and detail-oriented Assistant Front Office Manager. In this role, you will assist the Front Office Manager in overseeing daily operations at the front desk, ensuring exceptional customer service and managing staff effectively. Responsibilities: - Assist the Front Office Manager in overseeing the daily operations of the front desk - Ensure the highest level of customer service is provided to all guests - Help manage the staff and ensure that all procedures and policies are followed - Work primarily the evening shift to ensure there is a Manager On-Duty in the evening Required Qualifications: - 1+ year departmental management or supervisory experience in hotel front office - Ability to manage and lead each discipline of the department independently - Prior cash handling experience necessary - Ability to communicate effectively with the public and other Team Members - Computer experience required Required Skills: Hotel front office management, Cash handling Benefits: Multiple Tiers of Medical Coverage, Dental & Vision Coverage, 24/7 Teledoc service, Free Maintenance Medications, Pet Insurance, Hotel Discounts, Tuition Reimbursement, Paid Time Off (vacation, sick, bereavement, and Holidays)., 401K Match