Sales Manager Courtyard Winston… at Hotel Equities · Winston-S…

SALES MANAGER COURTYARD WINSTON SALEM, NC Location: Winston-Salem, NC, US Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Sales Manager for the Courtyard Winston Salem, NC. Job Purpose: Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management. • Direct Sales:   Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.   Must have own reliable transportation and possess a valid state drivers license in order to make sales calls. • Key Account Management:  Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth. • New Account Development:  Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business. • Acquires referrals from existing accounts:  Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Greenwood hotels. • Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts. • Continually targets and prospects for new business through telemarketing, individual creativity and innovation. • Yield Management:  Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance. • Account Service and Management:  Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner. • Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction. • Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues. • Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner. • Product Knowledge:  Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities. • Time Management:   Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts. • Professionalism:   Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs. • Represents themselves, the hotel and Company with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times. • Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel. • Displays a neat, clean, and business-like appearance at all times.   Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment. • Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions. • Understand and follow verbal/written instructions. • Work on more than one task at a time. • Develop strong internal and customer relationships . • Set and manage priorities and plan activities in advance. • Solve problems and make sound business decisions. • Respond to coaching, feedback and training. • Strong and effective sales skills.   Other: • Being passionate about people and service. • Strong communication skills are essential when interacting with guests and employees. • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. • Basic math skills are used frequently when handling cash or credit. • Problem-solving, reasoning, motivating, and training abilities are often used. • Have the ability to work a flexible schedule including nights, weekends and/or holidays   Amazing Benefits At A Glance: • Team Driven and Values Based Culture • Medical/Dental/Vision • Vacation & Holiday Pay • Same-day pay available • Employee Assistance Program • Career Growth Opportunities/ Manager Training Program • Reduced Room Rates throughout the portfolio • Third Party Perks (Movie Tickets, Attractions, Other) • 401(k) • Employee assistance program • Employee discount • Flexible schedule • Flexible spending account • Life insurance • Parental leave • Referral program