System Administrators Manager | Web Hosting |… at Hostinger · Jakarta

System Administrators Manager | Web Hosting | Based in Indonesia

Join Hostinger, and we’ll grow fast! 🚀

We’re shaping the future of online success — powered by AI and driven by people. With 900+ talented professionals and over 4 million clients in 150 countries, we help creators and entrepreneurs bring their ideas to life faster and easier than ever before.

Our mission: To provide tools that help individuals and small businesses succeed online faster and easier.

Our culture: Guided by10 company principles

Our formula for success: Customer obsession, innovative products, and talented teams.

Your role at Hostinger

SysAdmins Manager in the Product team. As part of Hostinger's Product team, you'll lead the SysAdmin Indonesian team. This is a hands-on technical leadership role — you'll still operate, debug, and ship alongside your engineers (~half your time stays technical), while your other half is spent safeguarding your team's health, hiring world-class people, and putting them in the best position to succeed. Your team runs monitoring shift rotations; you lead and coordinate that coverage but are not personally on a rotating shift or on-call. You'll own the delivery of product commitments and always look to improve productivity. In this role, you'll collaborate closely with Lithuanian and Brazilian SysAdmin teams, developers, engineers, and product managers.

Curious to learn more? Connect with your team: Eimantas Šerpenskas, Engineering manager

Your day-to-day

• Keep Hostinger's Web Hosting Monitoring team in an always-ready state;
• Provide long-term engineering solutions for Hostinger's Web Hosting services;
• Coach, onboard new team members and provide day-to-day team leadership and supervision;
• Lead and coordinate the team's monitoring shift rotation and coverage (you set it up and own it; you're not personally on rotation);
• Foster technical decision-making on the team but make final decisions when necessary;
• Analyze system performance and solve technical issues;
• Plan and deliver team KPIs and find ways to increase team efficiency and performance;
• Coordinate and automate deployment, monitoring, maintenance, and support of systems and services;
• Identify service problems from the client's side and advise colleagues on difficult cases;
• Monitor and optimize Hostinger service performance using Grafana, Kibana, Elasticsearch, Prometheus, Ansible, and other tools;
• Ensure uptime of core services;
• Make sure retention strategies and downtime handling procedures are followed.

Your skills and experience

• You have been supporting enterprise-level Linux environments, resolving technical system problems, including product, database, and Linux optimization, for 3+ years;
• You have been technically leading and mentoring an engineering or sysadmin team for 1+ years;
• You have hands-on experience with the web hosting stack: cPanel/WHM, web servers (LiteSpeed, Apache, Nginx), and databases (MariaDB/MySQL);
• You understand on-premises / bare-metal infrastructure (virtualization such as Proxmox/KVM, CloudLinux); cloud experience is a plus;
• You have led or coordinated shift-based, monitoring, or on-call teams and care about uptime, incident response, and SLAs;
• Your English skills are C1 - C2;
• You are a constant learner who loves Linux and is truly passionate about IT, engineering, and people.

Benefits for you

🚀 360 Growth: We provide limitless learning opportunities: access to platforms like Reforge and CoachHub, global conferences, physical and digital libraries, and feedback culture. Advance your career with internal mobility and grow with a team eager to share knowledge and support your success.

🎯 Freedom & responsibility: Work on your terms: from a modern office in Yogyakarta or your home office. Enjoy flexibility in managing your schedule and bring your ideas to life in a fast-paced, dynamic environment.

💪 Wellness simplified: Your health comes first with insurance from Day 1, gym memberships, Headspace subscriptions, recharge leave, and regular health checks. Join sports, arts, and hobby clubs or simply enjoy the balance of a lifestyle that prioritizes wellness.

🎉 Work hard - play hard: Celebrate your achievements with company events likeTown Hall, Meet the Client initiatives, team-buildings, and workations. Celebrate life’s big moments with milestone gifts for weddings, new parenthood, and graduations.

Get ready to take your personal and professional growth to new heights! Join Hostinger today and be part of our journey 🚀

Three. Two. Onboard