IT Support Technician at Hospital… · Sheboygan

Summary: Hospital Sisters Health System (HSHS) is seeking an IT Support Technician to join their team. The IT Support Technician provides front line support to customers, resolves issues, and is responsible for PC desktop/laptop configuration and maintenance, mobile devices, printers, and application support. Responsibilities: - Provides front line support to customers - Resolves issues while referring more complex problems to Support Engineers and/or leadership - Responsible for PC desktop/laptop configuration and maintenance - Mobile devices - Printers - Peripheral devices - Application support including Windows operating systems, software, and other applications Required Qualifications: - High School Diploma or equivalent is required - PC desktop/laptop configuration and maintenance experience - Mobile devices, printers, peripheral devices, and application support experience - Experience with Windows operating systems, software, and other applications Preferred Qualifications: - Associates degree in Computer Science or related field is preferred - 1-2 years of experience in software, hardware, operating systems, installation procedures, and applications is preferred - A+ Certification is preferred Required Skills: PC desktop configuration, Laptop configuration, Mobile device support, Printer support, Peripheral device support, Windows operating systems, Software installation, Hardware troubleshooting, A+ Certification Benefits: Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues., Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need., Retirement benefits including HSHS contributions., Education Assistance benefits include up to $5,250 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period., Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption to reimburse application and legal fees, transportation, and more!, Wellness program with incentives, Employer-paid life insurance and short-term and long-term disability coverage, Flexible spending accounts, Employee assistance program, ID theft coverage, Colleague rewards and recognition program, Discount program