Backup Administrator at Hong Leong Bank in Malaysia

Backup Administrator Location: PJC-PJ City If you are looking to excel and make a difference, take a closer look at us… Overview: We are looking for a Senior Backup Executive specialized in enterprise-grade backup solutions across multiple platforms. It focuses on the strategic management and technical health of backup solutions. You will ensure data protection and recovery using VEEAM & NetBackup. This role involves monitoring backup jobs, troubleshooting failures, performing system maintenance, and participating in disaster recovery drills. Responsibilities: System Administration: Manage and maintain the health of Veeam Backup & Replication and Veritas NetBackup (Master/Media servers). Backup & Recovery Operations: Execute daily backup schedules, monitor job success rates, and perform complex restores (Instant VM Recovery, granular file-level recovery, and database restores). Disaster Recovery (DR): Assist DR drills and make sure backups are intact before & after DR activity. Performance Tuning: Optimize backup windows and storage utilization through deduplication, compression, and traffic throttling. Infrastructure Integration: Manage integrations with VMware vSphere, RHV, ExaGrid and physical tape libraries. Compliance & Security: Ensure all backups meet internal retention policies and regulatory requirements. Implement "Immutability" (Air-gapping) solutions to protect against Ransomware. Reporting: Generate weekly capacity reports, health checks, and compliance audits. Quality Assurance As a Senior Backup Executive, you will serve as the primary subject matter expert for the organization’s data protection strategy. You will be responsible for the end-to-end administration, architecture, and optimization of Veeam Availability Suite and Veritas NetBackup across multi-site and environments. Your goal is to ensure 100% data recoverability, minimize downtime, and lead the technical response during critical data loss incidents. This role requires a blend of hands-on technical excellence and strategic planning to support our critical & growing infrastructure. Documentation To maintain an accurate record reflecting the current and historical system parameter and configuration setting (which will include system patches and fixes) including justifications for these settings and the configuration option decision making process. To maintain the backup and recovery procedures for all systems. To maintain the capacity plans for all backup systems. Management Reporting To provide report on system incidents. To provide statistic on the systems performance i.e. system load, response time and available disk space. To notify management about potential problems associated with the systems. Compliance To ensure security procedures and audit requirements at adhered to at all times. To escort and supervise all 3rd party computer service personnel who are attending to a service call and required to be in the Data Centre facility. To comply with BAFIA – Section 97(1) – Banking Secrecy whereby staff are prohibited from giving, producing, divulging, revealing, publishing or otherwise disclose, to any person, or make a record for any person, of any information or document whatsoever relating to affairs or account of customer. To maintain a clean desk. To participate in other working groups of small projects undertaken by the department on issues with regards to System Administration. To keep abreast with the latest development in the server, data storage and system environment. To respond promptly to user requests for technical assistance. Skills and Experience We Are Looking For: Education: Recognized Degree in Computer Science, IT or equivalent Technical Experience: Minimum of 2 years of experience in enterprise backup administration, specifically managing Veeam and Veritas NetBackup in a large-scale environment. Platform Knowledge: Understanding of Windows/Linux Server OS, VMware virtualization, RHV and ExaGrid. Strong analytical mindset for troubleshooting complex "bottlenecks" and the ability to work under pressure during emergency recovery scenarios. Self-motivated, quick learner, can-do attitude, works well under pressure. Good written and verbal English communication skills Certification/Licensing Requirements Certifications: Professional-level certifications such as VMCE (Veeam Certified Engineer) or Veritas Certified Specialist (VCS) are highly preferred. For more job opportunities, please go to HLB Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareers/ We appreciate your application and will be in touch with shortlisted candidates regarding next steps About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now.