Specialist, Training Development… at Honda Canada · Markham

Specialist, Training Development (Instructional Designer)

Location: Markham, Ontario · Hybrid

The Specialist, Training Development designs, develops, implements, and continuously improves multimodal learning solutions that support Honda Canada dealer readiness, new model launches, customer education, and Sales and Service Process/Customer Experience Skills programs. The role manages training projects and stakeholder relationships while creating eLearning, virtual and instructor-led learning, job aids, mobile content, and video-based assets. The role also provides hands-on video production and editing, live-streaming support, digital media creation, and AI-enabled content development to strengthen internal capability and improve responsiveness.

RESPONSIBILITIES

• Design, develop, and implement multimodal learning solutions, including eLearning, virtual learning, instructor-led materials, mobile content, job aids, and video-based learning.
• Lead and manage training projects from needs analysis through launch, including scope, schedules, reviews, risks, stakeholder alignment, and vendor coordination.
• Plan, record, edit, and deliver video and audio content for training, new model launches, customer education, product spotlights, brand support, and corporate communications.
• Consult with internal clients, subject matter experts, Product Planning, Sales Operations, and other stakeholders to identify learning needs, validate content, and define success measures.
• Maintain and revise existing curricula and content; support pilot sessions, Train-the-Trainer activities, and facilitation when required. Coordinate internal facilitators or external delivery partners when demand exceeds internal capacity.
• Apply digital production tools and AI-enabled workflows to support scripting, storyboarding, content creation, revisions, quality checks, and production efficiency in accordance with company requirements.
• Support virtual training launches and live-streamed or hybrid events, including production planning, technical setup, monitoring, and troubleshooting.
• Manage source files, media assets, version control, archiving, and handoff of final deliverables; collaborate with Training Development peers and share production practices.
• Other duties as assigned by supervisor.

QUALIFICATIONS

• Post-secondary diploma or bachelor’s degree in Learning and Development, Instructional Design, Adult Education, Communications, Digital Media, Media Production, Business, or a related discipline.
• Certificate in Adult Learning or Instructional Design preferred.
• Training or certification in video editing, digital media, or relevant production software is an asset.
• Typically 3-5 years of related experience in instructional design, training development, digital learning, video-based learning, project management, or a combination of these areas.
• Automotive, dealer, customer education, or corporate learning experience is an asset.
• Experience designing and managing eLearning, virtual learning, instructor-led learning, job aids, mobile content, or video-based learning.
• Hands-on experience planning, recording, and editing video and audio content, including basic graphics, sound, colour correction, and final output formatting.
• Experience managing projects, stakeholders, reviews, vendors, schedules, and content approvals.
• Experience supporting virtual training, live-streamed, or hybrid sessions is an asset.
• Strong instructional design, adult learning, writing, communication, consultation, and project management skills.
• Proficiency with eLearning authoring tools such as Articulate Storyline or equivalent.
• Working knowledge of video editing and production tools such as Adobe Premiere Pro, After Effects, Audition, or equivalent.
• Ability to operate or coordinate cameras, audio, lighting, teleprompter, virtual delivery, and live-streaming equipment as required.
• Ability to use AI-enabled content tools responsibly within company policies and established review processes.
• Strong attention to detail, file organization, version control, problem-solving, and ability to meet quality and schedule commitments.
• Develops and maintains good working relationships with all members of the team.
• Develops and maintains good working relationships within Honda North America as well as all other internal and external stakeholders.
• Develop, establish and maintain good working relationship with Honda North America suppliers, partners, consultants, stakeholders and other network contacts.
• Enjoys team building approach of management and department - shares results.

HIRING PRACTICES

The salary range for this position is $83,139.00 - $98,727.00 annually. Individual salaries within this range are determined by a variety of job-related factors, including education, experience, knowledge, and skill set.

This is an on-site with occasional work-from-home position that requires employees to work on-site four days per week with the opportunity to work-from-home one day per week (with a dedicated workspace at the assigned company office).

This posting is for an existing vacancy that Honda Canada Inc. is actively seeking to fill.

Honda Canada Inc. does not use artificial intelligence (AI) in its recruitment or candidate selection processes.

Honda Canada Inc. is committed to providing accommodations during the recruitment process for applicants with disabilities, upon request.

Accommodations will take into account the applicant’s accessibility needs. If you require accommodation at any time during the recruitment process, please email Human Resources at accessibility@honda.ca or call (905) 888-4331.