Insurance Clerk - Dealership at Holmes Motors in D'Iberville, MS

Job Type Full-time Description Primary Objective: Holmes Motors is seeking a detail-oriented and driven Insurance Clerk for processing, tracking, and maintaining insurance-related documentation for vehicle sales and financing transactions. This position serves as a primary point of contact for customers, insurance providers, lenders, and dealership personnel through frequent telephone and email communication. The Insurance Clerk must maintain a high level of professionalism, accuracy, and customer service while ensuring insurance requirements are met, documentation is complete, and funding timelines are maintained. This role plays a key part in supporting dealership compliance, customer satisfaction, and operational efficiency. Requirements Essential Duties and Responsibilities:   • Maintain a high volume of telephone and email communication with customers, insurance carriers, lenders, and dealership personnel. • Contact insurance providers to verify policy information, coverage limits, effective dates, and lienholder information. • Provide exceptional customer service while handling inquiries, resolving issues, and responding to requests in a timely manner. • Maintain professional written and verbal communication standards that reflect positively on the dealership. • Monitor outstanding insurance requirements and proactively follow up with customers and insurance providers to obtain necessary documentation. • Maintain organized electronic and paper records of insurance documentation. • Ensure dealership compliance with lender, state, and company insurance requirements. • Update dealership management systems with accurate insurance information. • Process insurance-related correspondence and maintain tracking logs. • Collaborate with the Finance Department to support timely funding of vehicle contracts. • Protect customer privacy and maintain confidentiality of sensitive information. • Perform other administrative duties as assigned.  Qualifications: • Strong organizational and administrative skills. • Ability to communicate professionally with customers. • Previous automotive dealership, insurance or administrative experience preferred. • Experience working with dealership management systems is a plus • Strong attention to detail and follow-through. • Effective verbal and written communication skills.  • Ability to handle confidential information professionally.  • Basic understanding of automotive financing and insurance processes preferred.  • Proficiency with Microsoft Office applications and computer systems.  • Ability to work in a fast-paced environment and manage multiple priorities.    Working Conditions • Professional office environment within an automotive dealership.  • Regular interaction with customers, insurance companies, lenders, and dealership staff.  • Standard business hours with occasional overtime as needed.  Company Benefits Holmes Motors offers a competitive compensation and benefits package including medical, dental, vision, paid time off, retirement savings options, and career development opportunities.  Salary Description $14.00 per hour