Sales Associate - Cornelius at Hollywood Feed in Cornelius, NC

Summary: Hollywood Feed is a pet supply retailer established in the 1950s and focused on friendly, knowledgeable service for pets and their owners. The Retail Sales Associate serves customers, maintains a safe and efficient store environment, operates the point-of-sale system, stocks products, performs store maintenance, and delivers orders as needed.

Responsibilities:
- Greet and assist customers according to Hollywood Feed's established customer service standards
- Demonstrate comprehensive knowledge of store products to effectively address customer and pet needs
- Uphold respectful and open communication with supervisors, coworkers, and customers
- Work efficiently both independently and collaboratively as a team member
- Unload and properly stock product deliveries
- Obtain proficiency in operating the Hollywood Feed point-of-sales system, including: Opening and closing registers. Creating customer accounts. Processing customer transactions. Performing inventory management tasks such as cycle counts
- Participate in all scheduled Hollywood Feed educational sessions
- Complete routine weekly store maintenance, including restroom cleaning, sweeping, mopping, dusting, setting up displays, updating prices, and related duties
- Perform additional responsibilities as assigned
- Safely operate company vehicles and deliver Same Day Delivery orders in accordance with Hollywood Feed policies, procedures, and safety standards

Required Qualifications:
- Commitment to animals and their owners is vital at Hollywood Feed
- Strong verbal communication and active listening skills
- Proven sales and customer service abilities
- Knowledge of store products or ability to learn quickly
- Ability to operate or learn the point-of-sale system
- Valid driver's license with at least 2 years' driving experience (including learner's permit period)
- Utilize company approved biometric authentication systems and safely operate company equipment incorporating biometric, video, audio and other safety technologies. Reasonable accommodation requests will be evaluated through the interactive process in accordance with applicable law
- Must be 18 or older
- Able to lift 50 lbs. overhead and stock shelves repeatedly
- Can bend, kneel, push, pull, reach, twist frequently
- Able to stand and walk for 8–10 hours
- Can climb ladders often to access products
- Meet Safe Driving Policy and willing to drive company delivery vehicle
- High School Diploma or equivalent

Required Skills: Sales, Pet Product Knowledge, Point-of-Sale (POS) Systems, Inventory Management, Valid Driver’s License, Safe Driving

Benefits: Retail employees receive tips, All employees enjoy generous discounts, Free pet food and supplements as Hollywood Feed team members