Associate, Sales at Hollywood Feed in Germantown, TN

Summary: Hollywood Feed is a pet supply store that has been serving customers since the 1950s, emphasizing a family-like atmosphere among its associates. The Retail Sales Associate is responsible for providing excellent customer service, maintaining store efficiency, and ensuring a positive experience for customers and their pets.

Responsibilities:
- Greet and assist customers according to Hollywood Feed's established customer service standards
- Demonstrate comprehensive knowledge of store products to effectively address customer and pet needs
- Uphold respectful and open communication with supervisors, coworkers, and customers
- Work efficiently both independently and collaboratively as a team member
- Unload and properly stock product deliveries
- Obtain proficiency in operating the Hollywood Feed point-of-sales system, including: + Opening and closing registers. + Creating customer accounts. + Processing customer transactions. + Performing inventory management tasks such as cycle counts
- Participate in all scheduled Hollywood Feed educational sessions
- Complete routine weekly store maintenance, including restroom cleaning, sweeping, mopping, dusting, setting up displays, updating prices, and related duties
- Perform additional responsibilities as assigned
- Safely operate company vehicles and deliver Same Day Delivery orders in accordance with Hollywood Feed policies, procedures, and safety standards

Required Qualifications:
- Commitment to animals and their owners is vital at Hollywood Feed
- Strong verbal communication and active listening skills
- Proven sales and customer service abilities
- Knowledge of store products or ability to learn quickly
- Ability to operate or learn the point-of-sale system
- Valid driver's license with at least 2 years' driving experience (including learner's permit period)
- Utilize company approved biometric authentication systems and safely operate company equipment incorporating biometric, video, audio and other safety technologies
- Must be 18 or older
- Able to lift 50 lbs. overhead and stock shelves repeatedly
- Can bend, kneel, push, pull, reach, twist frequently
- Able to stand and walk for 8–10 hours
- Can climb ladders often to access products
- Meet Safe Driving Policy and willing to drive company delivery vehicle
- High School Diploma or equivalent

Required Skills: Sales, Point-of-Sale System Operation, Inventory Management, Biometric Authentication Systems Operation

Benefits: Tips, Generous discounts, Free pet food and supplements as Hollywood Feed team members