Tour Receptionist-Sales Support at Holiday Inn… · Gatlinburg

TOUR RECEPTIONIST-SALES SUPPORT The Sales Support Associate is to ensure that the Resort Tour Reception, Gifting, Kids Club, Sales F&B and Sales Receptionist job functions are performed in a professional and organized manner while providing a quality experience for our guests.  ESSENTIAL DUTIES AND TASKS:  Performs all elements of the check-in and departure process for the designated sales and marketing department • Achieves personal and departmental written objectives by the Manager of Sales & Marketing Services • Ensures check-in accuracy by verifying marketing qualifications for proper tour assignments • Prepare and distribute all departmental reporting upon management’s approval • Executes the gifting process for the designated sales and marketing areas            QUALIFICATIONS: • Excellent computer and telephone skills. • Proficient in use of Internet, MS Word, PowerPoint and Excel. • Strong commitment and execution of customer service skills. • Able to priorities, organize and delegate assignment with ease. • Strong work ethic. • Excellent verbal and written communication skills are essential for success. • Possess well-developed judgment, interpersonal and communication skills. • Attention to details and analytical as well as creative approach to tasks. • Participates in proactive team efforts to achieve departmental and company goals. • Carries out any reasonable request by management. #INDSA2