Concierge at HOAMCO… · Sedona

Summary: HOAMCO (Homeowners Association Management Company) is seeking an enthusiastic, hospitality-focused Concierge to join The Villas at Seven Canyons, a luxury residential community in Sedona, Arizona. The role involves delivering exceptional service to homeowners and guests, coordinating villa reservations, and ensuring a memorable experience through personalized attention.

Responsibilities:
- Welcome homeowners and guests with a professional, friendly, and personalized arrival experience
- Coordinate villa arrivals, departures, and owner reservations
- Assist with dining recommendations, activity planning, transportation arrangements, and local area information
- Respond promptly and professionally to owner and guest requests while anticipating needs whenever possible
- Coordinate with Housekeeping, Engineering, and other departments to ensure Villas are prepared and maintained to the highest standards
- Monitor reservations, guest communications, and daily operational reports for accuracy
- Prepare arrival amenities, welcome materials, and personalized guest experiences
- Maintain accurate records and ensure timely follow-up on owner and guest requests
- Assist with administrative projects, special events, and additional operational responsibilities as assigned
- Deliver exceptional service while representing the luxury standards and hospitality culture of The Villas at Seven Canyons

Required Qualifications:
- Excellent communication and interpersonal skills
- Professional appearance with a warm, welcoming demeanor
- Strong organizational skills with the ability to multitask in a fast-paced environment
- Exceptional attention to detail and commitment to providing personalized service
- Ability to work independently while contributing to a collaborative team environment
- Ability to remain flexible and adapt to changing priorities
- Reliable transportation and punctual attendance

Preferred Qualifications:
- Previous hospitality, concierge, front desk, resort, hotel, or customer service experience
- Computer proficiency, including Microsoft Office and reservation software experience
- Bi-lingual

Required Skills: Concierge Services, Microsoft Office, Reservation Software, Bilingual Communication

Benefits: Seasonal Bonus Program, Medical, Dental C Vision Insurance, Paid Time Off (PTO), Holiday Pay, Employee Lunch Provided, Employee Assistance Program (EAP), Additional HOAMCO employee benefits