SRE/DevOps Engineer - 66763 at Hitachi in Dallas, TX

SRE/DevOps Engineer - 66763 Location: Dallas, Texas, United States Function Cloud & Data Engineering Our Company We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration. Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. Job description The Role As an SRE Operations Engineer, you will serve as the first line of operational support for monitoring, triaging, and resolving infrastructure and application alerts. This role focuses heavily on incident response, system monitoring, troubleshooting, and escalation management across Kubernetes environments, APIs, cloud platforms, and enterprise applications. The ideal candidate will have foundational experience in IT Operations, NOC, Production Support, SRE, or DevOps environments and be comfortable following runbooks, documenting issues, and collaborating with technical teams during incident resolution. This is an excellent opportunity for candidates looking to grow their cloud and SRE skillset within a structured operational environment. What You’ll Bring Experience supporting production systems, NOC environments, or IT operations Exposure to monitoring tools such as Grafana, Datadog, Splunk, or Prometheus Basic understanding of Kubernetes and containerized environments Familiarity with Linux commands and troubleshooting fundamentals Ability to follow operational runbooks and escalation procedures Strong troubleshooting and analytical skills Exposure to cloud platforms such as AWS, Azure, or GCP Basic scripting knowledge in Bash, Python, or PowerShell is a plus Excellent communication and incident documentation skills Experience with ticketing or ITSM tools such as ServiceNow or Jira Qualifications 1–5 years of experience in IT Operations, NOC, Production Support, SRE, or related environments Internship, support center, or operational monitoring experience may be considered Foundational understanding of networking, Linux, and cloud-based applications Strong willingness to learn and grow within Site Reliability Engineering and cloud operations Ability to work in a fast-paced support environment and manage multiple priorities simultaneously About us We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you. Fostering innovation through diverse perspectives Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth. We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.