Sales Manager - Pilates Boutique at Hire Ground… · Langley…

Our client is a globally recognized Pilates franchise offering high-quality, accessible reformer-based fitness classes for all experience levels. With a strong focus on community, wellness, and results-driven training, the brand combines modern studio design, certified instructors, and a welcoming environment to help members build strength, mobility, and confidence through Pilates.

Position Overview:

The Sales Manager will oversee the sales operations of multiple Pilates studio locations within Langley and Abbotsford, BC. This role is responsible for driving revenue growth, developing sales strategies, managing a team of sales/front desk professionals, and ensuring an exceptional customer experience across all studios.

Key Responsibilities:

Sales Strategy & Execution:

- Develop and implement effective sales strategies to achieve regional sales targets.
- Analyze market trends and competitor activities to identify growth opportunities.
- Monitor and evaluate the performance of sales initiatives and adjust strategies as needed.

Team Management:

- Recruit, train, and manage sales staff across multiple locations.
- Set performance goals, conduct regular performance reviews, and provide coaching and development opportunities.
- Foster a positive and motivated team environment.

Customer Relationship Management:

- Build and maintain strong relationships with existing clients and key accounts.
- Address customer concerns and feedback promptly to ensure satisfaction and retention.
- Implement programs to attract new clients and enhance the overall client experience.

Sales Reporting & Analysis:

- Track and report on sales performance metrics, including revenue, customer acquisition, and retention rates.
- Prepare and present regular sales reports to senior management.
- Use data-driven insights to optimize sales strategies and improve performance.

Marketing & Promotion:

- Collaborate with the marketing team to design and execute regional promotional campaigns and events.
- Ensure alignment between sales and marketing efforts to maximize impact and reach.
- Planning and attending grassroots events to yield new prospects.

Operational Oversight:

- Ensure consistency in service quality and studio operations across the region.
- Oversee inventory management and coordinate with studio managers to meet operational needs.

• Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).

• Proven experience in sales management, preferably in the fitness or wellness industry.

• Strong leadership and team management skills.

• Excellent communication and interpersonal abilities.

• Proficiency in sales software and CRM systems.

• Ability to analyze data and make informed decisions.

• Flexibility to travel between studio locations within the region.

• Competitive salary and performance-based bonuses.

• Health, dental, and vision insurance.

• Retirement savings plan.

• Paid time off and holidays.

• Employee discounts on studio memberships and products.